• Beyond Adjustments: Enhancing the Client Experience; Dr. Kaitlyn Lackey, DC

  • Sep 23 2024
  • Length: 17 mins
  • Podcast

Beyond Adjustments: Enhancing the Client Experience; Dr. Kaitlyn Lackey, DC

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  • Summary

  • In this episode of Making Strides for Animal Chiropractic, Dr. Katie addresses new graduates and established docs on how to build value in their practices. She shares her insights on creating an exceptional patient journey, using a relatable analogy to illustrate key points, such as the importance of reputation, accessibility, and customer experience. She also provides practical tips on improving operations and marketing to ensure long-term client satisfaction and loyalty. Join her at the AVCA conference in Dallas this November for more in-depth discussions!

    Topics covered in this episode:

    • The importance of building value for your clients
    • The Mexican restaurant analogy
    • Important steps to enhance the customer experience
    • Creating a sustainable business by providing the value your clients deserve

    Making Strides for Animal Chiropractic Links and Resources:

    • Visit the Making Strides for Animal Chiropractic website
    • Visit our Facebook Page
    • Visit our Instagram Page
    • Learn more about the 2024 AVCA conference

    Thank you to our sponsors!

    • Academy for the Advancement of Animal Chiropractic
    • iPoint Touch- Integrative Veterinary Medicine EHR
    • The Evidence Based Chiropractor

    Have an idea for the podcast?
    Please leave us a survey!



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