• COACH.WIN : Help Celebrate

  • Nov 20 2024
  • Length: 13 mins
  • Podcast

COACH.WIN : Help Celebrate

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  • Summary

    • Transforming Accountability Conversations: The team discussed how to transform tense accountability conversations into moments of growth and celebration. They referenced materials like a fable, a practical guide, and a Harvard Business Review article to cover various aspects of this topic. 0:52
    • Psychological Safety: The discussion highlighted the importance of psychological safety in team settings. They explained how low psychological safety leads to defensive reactions and how understanding this concept is crucial for productive conversations. 2:09
    • Creating Safety in Meetings: The team explored ways to create a feeling of safety in meetings, emphasizing the importance of clear expectations and communication. They introduced the "Help and Celebrate" guide, which frames accountability as an opportunity for growth and celebration. 3:46
    • Practical Communication Tips: The team shared practical communication tips from the "Help and Celebrate" guide, such as using scorecards, seeking permission before offering feedback, and using "I" statements to keep conversations focused on solutions rather than blame. 4:21
    • Addressing Persistent Issues: The team discussed strategies for addressing persistent issues, emphasizing the importance of acknowledging effort, supporting team members, and understanding the reasons behind certain behaviors. They stressed the need for empathy and flexibility in communication. 9:17
    • Conclusion and Next Steps: The team concluded by encouraging listeners to implement one small change in their next team meeting to improve accountability conversations. They emphasized that building a culture of psychological safety and effective accountability is a continuous journey. 11:36
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