• How to Have Difficult Conversations with Underperforming Team Members | Ep 12

  • Mar 20 2024
  • Length: 37 mins
  • Podcast

How to Have Difficult Conversations with Underperforming Team Members | Ep 12

  • Summary

  • Navigating the choppy waters of team performance issues can be daunting for any leader, but with the right approach, it can also be incredibly rewarding. Drawing from my own leadership journey, I walk through what it truly takes to turn these challenging scenarios into opportunities for growth. Picture a thriving fish tank, disrupted by one unwell fish - that's how sensitive team dynamics can be. In this frank discussion, I impart the necessity of handling performance concerns with a blend of empathy and decisiveness, emphasizing the leader's pivotal role in fostering a culture where problems are addressed constructively and promptly.

    As we steer through our conversation, I underscore the significance of preparation and specificity when approaching performance conversations. By equipping yourself with concrete examples and an awareness of potential root causes, you can transform difficult discussions into clear pathways for improvement. I'll share insights on how to effectively use core values as a compass during these dialogues and the importance of maintaining emotional composure. Timeliness is key, and so is a fearless, loving leadership style that champions each team member’s journey to success within the organization.

    We will also tackle the complex emotions surrounding employee terminations. Handled with care, these moments can serve as catalysts for future alignment, both for the individual and the company. Reflecting on my own experience of being let go, I discuss how a well-managed termination can be a critical turning point, offering grace and encouragement. It's not just about the end of a chapter; it's about how we, as leaders, can facilitate a transition with dignity and respect, always aiming for the collective pursuit of excellence. Join me as we navigate these turbulent but transformative leadership waters together.

    Connect with me on Instagram: https://www.instagram.com/caitlindmitchell/

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