“The moral of the story is: The closer CIOs stick to the CEO, the easier it’s going to be to help guide the rest of the C-suite through technology uncertainty.” (6:26)

This year, the vast majority of CEOs are shifting strategies. At the core of these changes lie digitalization and technology, which introduce unprecedented responsibilities — and opportunities — in the CIO-CEO relationship. Listen now as Gartner Senior Principal Analyst Jennifer Carter shares exclusive best practices and insights on:

• Addressing profit needs via productivity and technology experimentation (3:21)
• Generative AI and creating digital cohesion (5:53)
• How introverted CIOs can build strong connections with extroverted CEOs (8:33)
• Getting critical one-on-one time with busy CEOs (11:59)
• A top mistake CIOs should avoid with CEOs (21:20)

Jennifer Carter is a senior principal analyst in the Executive Leadership of Digital Business (ELDB) practice. She advises executives on how to navigate C-suite dynamics — in particular building effective engagement with CEOs, creating high-performing, collaborative teams, and influencing stakeholders. Jennifer also covers changing culture through the art of culture hacking and taking a people-first approach to enterprise change communications. Furthermore, Jennifer discusses key topics regarding the future of work, such as leadership in remote and hybrid environments and implementing a human-centric work design. Prior to Gartner, Jennifer studied power dynamics within Chinese imperial courts at the University of Florida and spent years in Gartner’s Executive Programs organization. She has a passion for evaluating complex organizational and leadership challenges and uses her diverse background to inspire executives to think outside of the box.