• The Magic of Retailtainment - Where We Buy #313

  • Oct 25 2024
  • Length: 37 mins
  • Podcast

The Magic of Retailtainment - Where We Buy #313

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  • Summary

  • Andrew Lainsbury is a seasoned retail marketing consultant and professor from the University of Minnesota's Carlson School of Management. He explores the concept of "retailtainment," merging retail with entertainment to create multi-sensory experiences that captivate customers, with examples from brands like Disney and Lush. He discusses the transformation of retail spaces, the importance of cultural insights, and the quality of Japanese convenience stores. Andrew emphasizes authentic customer engagement, balancing brand storytelling with genuine service, and using creative imagination to enhance retail environments

    James Cook is the Director of Retail Research in the Americas for JLL.

    Subscribe: Apple Podcasts | Spotify
    Listen: WhereWeBuy.show

    Email: jamesd.cook@jll.com

    Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

    Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061

    Read more retail research here: http://www.us.jll.com/retail

    Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
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