
How Your Customer’s, Customer: A Sales Guide for Sales from the Buyer’s Point of View
You’re not selling a product. You’re selling to someone who’s already exhausted, skeptical, and halfway to “no.”
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Please try again
Unfollow podcast failed
Please try again
Access a growing selection of included Audible Originals, audiobooks, and podcasts.
You will get an email reminder before your trial ends.
Audible Plus auto-renews for $7.95/mo after 30 days. Upgrade or cancel anytime.
Buy for $3.99
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
-
Narrated by:
-
Virtual Voice
-
By:
-
Jordan Keller

This title uses virtual voice narration
Virtual voice is computer-generated narration for audiobooks.
About this listen
How Your Customer’s Customer Buys flips the script on traditional sales advice by speaking directly from the buyer’s perspective. Written with the biting wit and surgical precision of a seasoned decision-maker, this book takes you inside the mind of the modern customer: skeptical, overloaded, and allergic to BS.
Each chapter dissects a core sales behavior—discovery calls, demos, value props, ghosting, the “close”—and shows why it fails, what buyers actually experience, and what sellers can do differently if they want to stop being ignored and start being trusted.
Whether you’re a rep who wants to stop guessing, a founder trying to make your first hires, or a revenue leader tired of sales theater, this is your anti-playbook.
Raw. Real. And actually useful.
adbl_web_global_use_to_activate_webcro805_stickypopup