Robert G.
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Make Your Brand Legendary
- Create Raving Fans with the Customer Experience Engine
- By: Scott Wozniak
- Narrated by: Scott Wozniak
- Length: 5 hrs and 25 mins
- Unabridged
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Overall4.5 out of 5 stars 10
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Performance5 out of 5 stars 9
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Story4.5 out of 5 stars 9
Scott Wozniak leverages his decades of brand-building experience within some of America’s most-loved companies to show you how to create world-class customer experience. After years of battle-tested work, Scott realized that there was a set of systems that all the great brands used to create raving fans. He captured these practices in an engine diagram, a simple tool to help leaders become legends. If you use this approach, you can build a Customer Experience Engine that will create those same kinds of raving fans that always seem to dominate dinner-party conversations and water-cooler chats.
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5 out of 5 stars
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Brilliant
- By Brian L Hyde on 03-02-24
- Make Your Brand Legendary
- Create Raving Fans with the Customer Experience Engine
- By: Scott Wozniak
- Narrated by: Scott Wozniak
A Transformative Masterpiece - A Must-Read for Every Aspiring Leader!
Reviewed: 11-14-23
I recently had the pleasure of reading "Make Your Brand Legendary: Create Raving Fans with the Customer Experience Engine" by Scott Wozniak, and let me just say, this book truly exceeded all my expectations. From cover to cover, Wozniak's insightful and practical approach to leadership left an indelible impression, making it clear why he is recognized as an authority in the field.
Wozniak's ability to seamlessly blend his extensive knowledge with real-world examples demonstrates his deep understanding of leadership and the impact an exceptional customer experience can have on any business. His engaging writing style, coupled with his well-thought-out strategies and actionable advice, make this book an invaluable resource for any aspiring leader.
What sets this book apart is Wozniak's emphasis on not just building a successful brand, but a legendary one.
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