Wendy Ragland

If we are truly honest, most of us don't really know what we're doing as parents. We have good intentions, but daily frustrations and ongoing struggles might be evidence that we were better prepared to drive a car or pursue our career than raise children. To counter the usual trial-and-error method of parenting, Jim Burns offers time-tested advice and strategies for today's busy families.

When you are criticized or rejected, do you have a tendency to lash out or withdraw entirely? Both types of kneejerk reactions can have lasting and unintended consequences, affecting our friendships, careers, families, and romantic relationships. The truth is, overreacting hurts us as much as it hurts the people around us. You may see overreacting as an unchangeable part of your personality, but in reality, this tendency, like any other, can be unlearned.