450 Things Every Hotel General Manager Should Know Audiobook By Marylouise Fitzgibbon Ph.D. cover art

450 Things Every Hotel General Manager Should Know

 Virtual Voice Sample
Try for $0.00
Access a growing selection of included Audible Originals, audiobooks, and podcasts.
You will get an email reminder before your trial ends.
Audible Plus auto-renews for $7.95/mo after 30 days. Upgrade or cancel anytime.

450 Things Every Hotel General Manager Should Know

By: Marylouise Fitzgibbon Ph.D.
Narrated by: Virtual Voice
Try for $0.00

$7.95 a month after 30 days. Cancel anytime.

Buy for $7.99

Buy for $7.99

Confirm purchase
Pay using card ending in
Switch payment method
By confirming your purchase, you agree to Audible's Conditions of Use, License, and Amazon's Privacy Notice. Taxes where applicable.
Cancel
Background images

This title uses virtual voice narration

Virtual voice is computer-generated narration for audiobooks.

About this listen

 450 Things Every Hotel General Manager Should Know provides a behind-the-scenes playbook for how to run a great hotel, and provides clear practical guidance for running each department, including:
  • Housekeeping
  • Front Office
  • Food & Beverage
  • Convention Services
  • Engineering
  • Security
  • Recreation
  • Finance
  • Human Resources
  • Sales
  • Marketing
  • Catering
  • Revenue Management
This book also includes tips on how to Achieve Service Excellence, Inspect What You Expect, Build a Positive Culture, as well as sharing overall Leadership Strategies that lead to success.

Marylouise Fitzgibbon, Ph.D. is the author of 450 Things Every Hotel General Manager Should Know. With over 25 years of hotel experience, has worked as a General Manager at 5 different hotels, ranging from midscale to luxury, and then as a Regional General Manager, overseeing a portfolio of 10,000+ hotel rooms and 5,000+ employees. She has been personally featured in over a dozen articles about the hotel industry, including USA Today and The New York Times, and was chosen by the American Hotel & Lodging Association as their General Manager of The Year, an award that spans all hotel companies in the United States. Success Management Employment Marketing
adbl_web_global_use_to_activate_T1_webcro805_stickypopup
No reviews yet