The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

In January 2007, Deval Patrick became the first Black governor of the state of Massachusetts, one of only two Black governors elected in American history. But that was just one triumphant step in an improbable life that began in a poor tenement on the South Side of Chicago, taking Patrick from a chaotic childhood to an elite boarding school in New England, from a sojourn doing relief work in Africa to the boardrooms of Fortune 500 companies, and then to a career in politics.

In 1984, Michael Vickers took charge of the CIA’s secret war against the Soviets in Afghanistan. After inheriting a strategy aimed at imposing costs on the Soviets for their invasion and occupation of Afghanistan, Vickers transformed the covert campaign into an all-out effort to help the Afghan resistance win their war. More than any other American, he was responsible for the outcome in Afghanistan that led to the end of the Cold War. In By All Means Available, Vickers recounts his remarkable career.

In the late summer and fall of 1777, after two years of indecisive fighting on both sides, the outcome of the American War of Independence hung in the balance. Having successfully expelled the Americans from Canada in 1776, the British were determined to end the rebellion the following year and devised what they believed a war-winning strategy, sending General John Burgoyne south to rout the Americans and take Albany.

As a new administration focuses on raising American energy production, O'Sullivan's Windfall describes how new energy realities have profoundly affected the world of international relations and security. New technologies led to oversupplied oil markets and an emerging natural gas glut. This did more than drive down prices. It changed the structure of markets and altered the way many countries wield power and influence.

This brilliant account of the proud and ferocious American fighters who stood up to the British forces in savage battles highlights just how crucial these individuals were in deciding both the fate of the Carolina colonies and the outcome of the American Civil War.

The First World War created the modern world. A conflict of unprecedented ferocity, it abruptly ended the relative peace and prosperity of the Victorian era, unleashing such demons of the 20th century as mechanized warfare and mass death. It also helped to usher in the ideas that have shaped our times - modernism in the arts, new approaches to psychology and medicine, radical thoughts about economics and society - and in so doing shattered the faith in rationalism and liberalism that had prevailed in Europe since the Enlightenment.

In The Fall of the Ottomans, award-winning historian Eugene Rogan brings the First World War and its immediate aftermath in the Middle East to vivid life, uncovering the often ignored story of the region's crucial role in the conflict.

On a summer day in 1914, a nineteen-year-old Serbian nationalist gunned down Archduke Franz Ferdinand in Sarajevo. While the world slumbered, monumental forces were shaken. In less than a month, a combination of ambition, deceit, fear, jealousy, missed opportunities, and miscalculation sent Austro-Hungarian troops marching into Serbia, German troops streaming toward Paris, and a vast Russian army into war, with England as its ally. As crowds cheered their armies on, no one could guess what lay ahead in the First World War.

Valley Forge is the riveting true story of an underdog US toppling an empire. Using new and rarely seen contemporaneous documents - and drawing on a cast of iconic characters and remarkable moments that capture the innovation and energy that led to the birth of our nation - the New York Times best-selling authors Bob Drury and Tom Clavin provide a breathtaking account of this seminal and previously undervalued moment in the battle for American independence.

The British Legion was one of the most remarkable regiments, not only of the American Revolution, but of any war. A corps made up of American Loyalists, it saw its first action in New York and then engaged in almost every battle in the Southern colonies. Relying on firsthand accounts - letters, diaries, and journals - War at Saber Point: Banastre Tarleton and the British Legion is the enthralling story of those forgotten Americans and the young Englishman who led them.

In this comprehensive biography, Jean Edward Smith reconciles conflicting assessments of Grant's life, arguing that Grant is greatly underrated as a president. Following the turmoil of Andrew Johnson's administration, Grant guided the nation through the post-Civil War era, overseeing Reconstruction of the South and enforcing the freedoms of new African-American citizens. His presidential accomplishments were as considerable as his military victories, for the same strength of character that made him successful on the battlefield also characterized his years in the White House.

In this vivid and compelling narrative, the Seven Years' War - long seen as a mere backdrop to the American Revolution - takes on a whole new significance. Relating the history of the war as it developed, Anderson shows how the complex array of forces brought into conflict helped both to create Britain's empire and to sow the seeds of its eventual dissolution. Beginning with a skirmish in the Pennsylvania backcountry involving an inexperienced George Washington, the Iroquois chief Tanaghrisson, and the ill-fated French emissary Jumonville, Anderson reveals a chain of events that would lead to world conflagration.

Plenty of experts argue that anyone who wants to develop a skill, play an instrument, or lead their field should start early, focus intensely, and rack up as many hours of deliberate practice as possible. But a closer look at research on the world’s top performers shows that early specialization is the exception, not the rule. David Epstein examined the world’s most successful athletes, artists, musicians, inventors, forecasters and scientists. He discovered that in most fields—especially those that are complex and unpredictable—generalists, not specialists, are primed to excel.

Frederick the Great is one of history's most important leaders. Famed for his military successes and domestic reforms, his campaigns were a watershed in the history of Europe, securing Prussia's place as a continental power and inaugurating a new pattern of total war that was to endure until 1916. However, much myth surrounds this enigmatic man's personality and his role as politician, warrior, and king.