• Ep079: AI, Innovation, and the Enterprise: Box's Journey with AWS

  • Feb 18 2025
  • Length: 19 mins
  • Podcast

Ep079: AI, Innovation, and the Enterprise: Box's Journey with AWS

  • Summary

  • Box's Chief Product Officer Diego Dugatkin discusses how the enterprise content management platform is leveraging AI through partnerships with AWS Bedrock and continuing to innovate for their customers.

    Topics Include:

    • Introduction of Diego Dugatkin as Box's Chief Product Officer
    • Box provides cloud content management for enterprise customers
    • Focus on Intelligent Content Management
    • Box serves 115,000 customers including 70% of Fortune 500
    • Company manages approximately one exabyte of enterprise data
    • Box expanding product portfolio to offer more customer value
    • Partnership with AWS Bedrock for AI implementation announced
    • Collaboration with Anthropic for LLM technology integration
    • Box offers neutral approach letting customers choose preferred LLMs
    • Common misconceptions about generative AI capabilities and limitations
    • Generative AI helps accelerate contract analysis and classification processes
    • Box Hubs enables content curation and multi-document queries
    • Success measured through hub creation and query accuracy metrics
    • Long-term AWS partnership continues expanding with new technologies
    • Amazon is major Box customer while Box uses AWS
    • API integration important for third-party developer implementations
    • AI development exceeding speed expectations in efficiency improvements
    • Challenges remain in defining AI agent roles and capabilities
    • Content strategy crucial for deploying intelligent content management
    • Companies must prepare for AI agents in workplace
    • Flexibility in tech stack recommended over single-vendor approach
    • Next 12-24 months will see accelerated industry changes
    • Box maintains innovative culture through intrapreneurship approach
    • Company regularly hosts internal and external hackathons
    • Focus on maintaining integrated platform while acquiring companies
    • Partnership between Box and AWS continues growing stronger


    Participants:

    • Diego Dugatkin – Chief Product Officer, Box


    See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon/isv/

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