What does it take to scale a smart building platform from 200,000 instances to 1.4 million?

In this episode of The Down Low with Joe, we sit down with Stephen Holake, Chief Product Officer at Tridium, to unpack the long game behind one of climate tech’s most important (but quietly dominant) platforms: the Niagara Framework.

Stephen shares how Tridium’s open architecture and channel-first approach allowed it to win over OEMs, system integrators, and contractors – all while giving building owners flexibility in a traditionally closed ecosystem. We dive into the Honeywell acquisition, the evolution of building controls, and why the product does “nothing out of the box” - by design.

From security-first development to the AI-enabled future of Niagara 5, this episode is packed with insights on product management, scale, and how to drive real-world climate outcomes in the built environment.

🎯 Topics include:

• The story behind Tridium’s growth to 1.4M building instances
• OEM partnerships and how to go from “one to all”
• Grid flexibility, AI control loops, and autonomous BAS
• Why empathy matters in climate tech product strategy
• What Niagara 5 will unlock for integrators and owners

🎬 Watch the full video on YouTube: The Climate Gap Podcast

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