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In this episode of Talking Pools, Rudy Stankowitz discusses the importance of building a solid business model in the pool service industry, emphasizing smart scaling and effective systems. He introduces a new voice to the podcast, shares insights from industry news, and delves into the chemistry of pool maintenance, particularly focusing on Total Dissolved Solids (TDS) and the four key parameters of water chemistry: pH, total alkalinity, calcium hardness, and TDS. The episode concludes with a reminder to adapt and balance pool chemistry for optimal customer satisfaction.

takeaways

• Building a business requires strategic scaling, not chaos.
• Mentorship is crucial in the pool industry.
• TDS is not a pollutant but a measure of dissolved solids.
• pH is critical for effective chlorine use.
• Total alkalinity stabilizes pH fluctuations.
• Calcium hardness affects pool health and algae growth.
• Documenting processes is essential for scaling.
• Understanding water chemistry is key to pool maintenance.
• Adapt your approach based on pool conditions.
• Customer satisfaction hinges on proper water balance.

Sound Bites

• "Scaling does not mean chaos."
• "TDS is a symptom, not a cause."
• "pH is the diva of water chemistry."

Chapters

00:00
Introduction and Industry Acknowledgment

05:46
Building Your Business Like a Boss

15:09
Understanding Pool Chemistry: TDS and Its Implications

28:22
The Four Horsemen of Pool Chemistry

42:49
Conclusion and Final Thoughts

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