Como se comunicar melhor no trabalho [How to Communicate Better at Work]
Casa do Saber, Curso 14 [House of Knowledge, Course 14]
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Narrated by:
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Vivian Rio Stella
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By:
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Casa do Saber
About this listen
Vivemos tempos de excessos. Excesso de informação, de mensagens, de canais de comunicação. Ao mesmo tempo que parece que nos comunicamos muito, não temos tempo para escutar, ler atentamente, perguntar. E isso tem um grande impacto para as relações no trabalho, desde o exercício da liderança até mesmo uma cultura de inovação e colaboração. Por isso, é mais do que necessário refletir sobre e se apropriar de boas práticas para cultivar ambientes de trabalho realmente empáticos, transparentes e confiáveis, deixando para trás o conhecido modelo de comando e controle para chefiar e chegar a resultados. Esta série apresenta e aprofunda temas centrais para a comunicação no trabalho ser vivenciada mais do que como um conjunto de ferramentas, mas como uma via de autoconhecimento, uma forma de ser e se relacionar com as pessoas e o mundo. Os temas centrais são o diálogo e a colaboração, a segurança psicológica de times, conversas essenciais, pensamento crítico para tomada de decisão e a empatia e assertividade na comunicação falada e escrita.
Aula 1 | Pontes, fronteiras e caminhos: uma geografia das relações corporativas(~30 min)
No trabalho, somos mediados pela linguagem: atender, instruir, executar, delegar,colaborar, influenciar, liderar. Quais conexões e mal-entendidos surgem e sedesenvolvem a partir dessas peças?
Aula 2 | O poder das palavras (e a responsabilidade que ele carrega) (~30min)
Diálogo e assertividade a favor da segurança psicológica de times e de uma cultura colaborativa no trabalho.
Aula 3 | Por que é tão difícil ter conversas difíceis? (~30 min)
A comunicação como exercício de confiança. Como ler e interpretar contextos – será que é possível transformá-los (ou recriá-los)?
Aula 4 | Empatia a favor das comunicações faladas e escritas no trabalho (~30 min)
A construção de conexões e relacionamentos: uma comunicação mais humanizada. "Netiqueta", Whatsapp, pressa, eficácia e assertividade.
Vivian Rio Stella é doutora em linguística pela Unicamp, com pós-doutoramentos pela mesma universidade e pela PUC-SP. Autora do livro Comunicação Eficiente (Aberje Editorial, 2020), é idealizadora da VRS Academy e professora de diversas instituições, entre elas, a Casa do Saber.
Please note: This audiobook is in Portuguese.
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