
La question derrière la question
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Please try again
Unfollow podcast failed
Please try again

Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.
Buy for $16.04
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
-
Narrated by:
-
Jean Leclerc
-
Sophie Stanké
-
By:
-
John G. Miller
About this listen
Le symptôme ? Les sempiternelles excuses, formulées comme autant de questions stériles, qui accusent les circonstances, les délais serrés, les collègues démotivés, les clients impossibles ou le poids de la hiérarchie. Si les griefs soulevés sont parfois justifiés, ils servent trop souvent de prétexte au retard ou au laisser-aller.
Le remède ? Un changement radical des mentalités, des approches et du vocabulaire. John G. Miller explique comment mettre un terme aux conflits et aboutir à des solutions constructives en formulant autrement les doléances et les préoccupations.
Emaillé d'exemples positifs, La question derrière la question incite à prendre son destin en main, et à cultiver le sens de l'initiative et des responsabilités, véritables clefs de la réussite.© QBQ Inc., 2004
© Michel Laffon, 2005, pour la traduction française
© Alexandre Stanké, 2005
adbl_web_global_use_to_activate_T1_webcro805_stickypopup
No reviews yet