The BLK Code Audiobook By Somalia Carter cover art

The BLK Code

Black Business Customer Service Guide

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The BLK Code

By: Somalia Carter
Narrated by: Brittany Harris
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About this listen

The Black Code is a practical guide for Black business owners. It focuses on improving customer service, professionalism, and operational excellence within their businesses. Drawing from personal experiences and cultural insights, the book addresses common challenges faced by Black-owned businesses and provides actionable strategies to overcome them.

©2021, 2024 Somalia Carter (P)2025 Somalia Carter Business Development & Entrepreneurship New Business Enterprises Small Business Business
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I enjoyed information relative to a well designed work flow! Time management importance. The task of role playing with employees. Author gave examples of a variety of customer service tips recognizing empowerment and integrity. Also, the use of AI assistance will be very helpful.

Encouraging PROFESSIONALISM. The authors self evaluation consciousness.

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