The Flagship Experience
How AI and Software-Defined Vehicles Will Revolutionize the Automotive Customer Experience
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Narrated by:
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Eric Burgher
About this listen
Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics. The Flagship Experience discusses how Software-Defined Vehicles and AI will enable automakers, transportation providers, and transportation planners to reimagine the mobility customer experience, and presents a framework for implementing it.
Software-Defined Vehicles will center the customer experience around the customer, not the vehicle. Combining AI with vehicles’ big data generation, configurability, and updatability provides automakers with recurring customer-monetization opportunities. It impacts how automakers design, make, sell, and service vehicles, how transportation and logistics providers maximize their vehicles’ utilization and improve the return on their investment, and how customers (both consumers and businesses) interact with the vehicle, the automaker, and numerous service providers.
To succeed in making this shift, organizations will need to undertake important transformations. The Flagship Experience analyzes the approaches already taken and outlines additional ones that will be necessary.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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What listeners say about The Flagship Experience
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall
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- Mark Gibson
- 07-06-24
The future of vehicles is software defined
I loved The Flagship Experience. Very well put together synopsis of the future of mobility. Very well read and no problem listening at 2x speed
If you are wondering where the highest number of working mission-critical AI apps are deployed today and you guessed it was in the newest generation EV's you would be correct.
If you're having trouble attracting engineers with AI skills at affordable salaries, it may be because your industry isn't as appealing as developing the next generation of software-defined vehicles.
I learned a lot about a subject that will impact the lives of everyone in the Western world... the next generation of mobility is software-defined electric vehicles.
As a venture capitalist investing in the mobility sector, Evangelos Simoudis is deeply involved in the transformation of the automotive industry and is backing his investments with action.
"Attention to those interested in buying or selling electric vehicles: this is worth reading. Whether you're in the EV business or selling cars, it's valuable as you consider your career path, whether as part of the Flagship experience or in another industry."
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