Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want. You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations....

It’s hard to come up with a big idea - but it doesn’t have to be. Because great ideas don’t come from the inside-out - they come from the outside-in. The good stuff is out there, waiting. We just have to know how to see it. And in our fast-changing work world, this might be the most useful skill our teams can have.

Sports teams that win have more than just talented players: they’ve also mastered the concept of teamwork, which requires more than just athletic skill. It’s a mindset that makes every player think beyond themselves, bring a positive attitude, look out for one another, and stay focused on the job at hand. The value of these skills in the workplace is inescapable. In this workshop, Jay Wright, head coach of the Villanova University basketball team, shares his vision of what teamwork means and highlights three audiobooks that helped shape his approach.

Even the most successful people in the world experience setbacks. The secret is learning how to deal with them and make them work to our benefit. We can let failure sap our self-confidence and heighten our frustration, or we can stay true to our vision and embrace new opportunities. Fashion designer Isaac Mizrahi has had to reinvent himself several times over, experiencing extraordinary success along with devastating failure.

Leadership expert and executive coach Amy Jen Su believes creating boundaries can not only be beneficial to your career but can make you a better leader. In this interview, she shows you how to find your purpose and stick to it - giving techniques to safeguard against diversions and interruptions that might take you away from your goals. Whether you’re focusing on projects you’re leading or on building your career, Su demonstrates that setting boundaries helps you prioritize, keeps you energized, and sets you up for success.