Turning Fragility Into Agility Audiobook By Jeffrey Tefertiller cover art

Turning Fragility Into Agility

The C-Suite Blueprint For Solving Service Delivery

Virtual Voice Sample

Try for $0.00
Access a growing selection of included Audible Originals, audiobooks, and podcasts.
You will get an email reminder before your trial ends.
Audible Plus auto-renews for $7.95/mo after 30 days. Upgrade or cancel anytime.

Turning Fragility Into Agility

By: Jeffrey Tefertiller
Narrated by: Virtual Voice
Try for $0.00

$7.95 a month after 30 days. Cancel anytime.

Buy for $9.99

Buy for $9.99

Confirm purchase
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.
Cancel

This title uses virtual voice narration

Virtual voice is computer-generated narration for audiobooks.

About this listen

The way we think about service delivery is broken and obsolete. This book discusses a new framework for the c-suite to improve service quality, performance, and the value for customers.

This is a short, easy-to-read book that will reshape how you think about service delivery. It is focused on minimizing outages and improving service quality, performance, and experience.
Programming & Software Development
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Turning Fragility Into Agility

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.