• 024 INTERVIEW: Brad Burgart – GM, Rosedale Golf Club – Leading With Culture, Enhancing Member Experience, and Embracing AI To Reduce Friction and Elevate Service

  • Apr 2 2025
  • Length: 1 hr
  • Podcast

024 INTERVIEW: Brad Burgart – GM, Rosedale Golf Club – Leading With Culture, Enhancing Member Experience, and Embracing AI To Reduce Friction and Elevate Service

  • Summary

  • 📞 Want to start tinkering with A.I. at your golf club?
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    -------------------------------------------------------------------🔊 Episode Description:

    Welcome to another episode of The AceCall.ai Podcast, where we help golf club managers win with AI!

    In this episode of The AceCall.ai Podcast, we sit down with Brad Burgart, the General Manager of Rosedale Golf Club—one of Canada’s most prestigious and storied private clubs.

    With more than 25 years in the PGA of Canada and leadership roles at Fairview Mountain, Predator Ridge, and Capilano, Brad brings deep insight into what it takes to run a world-class club in a modern era.

    We explore:

    • What sets Rosedale apart and how it maintains its prestige in a changing world
    • The biggest challenges facing private clubs today—and what forward-thinking GMs are doing to solve them
    • The importance of frictionless member experiences and how small touchpoints create lasting impact
    • How AI can streamline club operations without sacrificing tradition or service
    • The future of food & beverage service, staff onboarding, and member personalization through intelligent tech
    • Why culture and team alignment remain the cornerstone of great golf club leadership


    Whether you're managing a public, semi-private, or private club, Brad’s wisdom around balancing innovation with tradition will inspire you to think bigger about your club’s potential.

    👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert insights on AI in golf club management!

    🔗 Listen on Apple, Google, and all other podcast players here: https://acecall.ai/podcast

    🔊 Listen Now and Take Your Club to the Next Level!

    #GolfPodcast #GolfClubManagement #GolfLeadership #GolfBusiness #GolfOperations #AIForGolf #VoiceAI #GolfTech

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