This episode dives deep into the experiences of working in a female-dominated bar, discussing the unique challenges and achievements. The conversation covers the physical demands of the job, the progression from different hospitality roles across various countries, and the importance of teamwork and loyalty in a high-pressure environment. It sheds light on the occasional struggle with customer behavior, the evolution of the industry, and the balance between maintaining professional decorum and staying true to oneself. The discussion also touches on cultural influences, creative cocktail making, and the importance of having fun while managing a bar. 00:00 Introduction and Setting the Scene 00:03 Challenges and Dynamics of an All-Female Team 02:46 Personal Stories and Career Journey 03:00 Experiences in Different Countries 04:29 Working in High-Pressure Environments 07:47 Managing and Leading a Team 11:43 Handling Difficult Customers 14:15 COVID-19 Impact and Adaptations 17:48 Balancing Work and Personal Life 24:20 Handling Injustice and Anger 25:23 Dealing with Difficult Customers 26:59 Empowering Young Staff 30:22 Long Shifts and Hard Work 36:15 Quickfire Questions and Fun Stories 45:16 Hospitality Horror Stories 47:09 Final Thoughts and Advice