• 154: Stop Losing Clients: The No-BS Guide to Preventing Churn

  • Nov 5 2024
  • Length: 11 mins
  • Podcast

154: Stop Losing Clients: The No-BS Guide to Preventing Churn

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  • Summary

  • Episode Description

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    Time-Stamped Show Notes
    • [00:00:30] Introduction to churn and its impact on businesses
    • [00:01:30] Detailed discussion on the importance of tracking customer engagement
    • [00:03:00] Exploring effective customer engagement strategies beyond basic check-ins
    • [00:04:00] The benefits of using exit surveys to gather actionable feedback
    • [00:05:00] Summary of how these strategies integrate to reduce churn effectively
    • [00:06:00] Closing thoughts on the long-term commitment needed to minimize churn
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