311: Don't Call It A Comeback Podcast By  cover art

311: Don't Call It A Comeback

311: Don't Call It A Comeback

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In this episode of the UnPodcast, we talk about how an emoji can be contractually binding; how ill-informed chatbots can cost your company thousands of actual dollars (and millions of dollars in good will); the (hopeful) end of fake reviews; and the most extreme TOS we’ve ever heard of. All this and more!

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