Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.

Vanessa asks:

I have a pet-friendly apartment on 5 acres in rural Florida and added 7 wildlife warnings to my welcome book. Is this too much information, or is it better to warn guests about potential risks?

(00:01:42) The Importance of Providing Clear & Concise Safety Information to Guests

• Validating the intent of providing warnings and being guest-centric

• Safety is always essential when providing information to guests!

(00:03:43) Advice for Providing Nature Warnings

• Our advice for providing nature warnings for guest pets and children

• How you can address this warning in multiple places

(00:05:08) Unique & Memorable Ways to Share Important Information with Guests

• Memorable ways to inform guests of important warnings

• How to inform guests about safety in a fun way

• Pet-Friendly Airbnb Listings: Welcoming Dogs to Your Short-Term Rental (Episode 335)

(00:06:41) Making Messaging Clear, Positive & Visible

• Highlighting nature as a feature of your property in a positive way

• The importance of visual warnings in different areas of the property for all guests

• Reference the National Park Service for inspiration on messaging

(00:08:23) Don’t Be Afraid to Ask for Feedback!

• How to ask your guests for feedback about this updated messaging

• Building rapport with guests and knowing who might be receptive to sharing feedback

Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.

Resources:

• Airbnb Essentials Checklist: hostchecklist.com

Thanks for Visiting is produced by Crate Media.

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