5-Star CX: Ep1: Mila Suthakar
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5-Star CX: Ep1: Mila Suthakar
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About this listen
Our first guest is Mila Suthakar.
Mila is a client experience leader, mental health advocate, and DEI Champion. She's currently the Director, Customer Channels Excellence at Wave
In our conversation, we talked about:
- The proliferation of AI in CX
- How companies can leverage customer data more efficiently
- The rapidly changing environment of the customer journey
- And what innovations are coming next
If you like this conversation, please subscribe!
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