Dave Wessinger started PointClickCare in his garage alongside his brother Mike. They started the company with the goal of improving senior care through software and digitization. What began as a garage startup became Dave’s life work as he has now been working on this mission for 25+ years. Today, PointClickCare has over 1500 employees and powers over 65% of nursing homes in the markets they have entered.  

Dave Wessinger joined Scott Britton and Andrei Newman on the Built By Humans podcast to discuss data transparency in healthcare, bootstrapping for 15 years, and why prioritizing growth in a company’s early phases is critical to success. Here are some key takeaways:

• Achieving data transparency in healthcare is a regulatory challenge more than it is a technical one. 
• Great team dynamics drive outsized outcomes more frequently than individual talent.  
• Taking on large customers before you are ready is the only way to grow to a point where you will be able to service them in a satisfactory manner in the future.
• When evaluating a role, people should aim to identify whether a company is a growth business or a lifestyle business.
• Prioritizing your people should always be P1. If you do, they will make sure to take care of your customers.