0:45 – Initial reactions to face coverings
2:53 – Problem = opportunity and the role of design during uncertain times
3:38 – Mitigating a PPE shortage
4:43 – Time as a constraint
6:05 – Breaking the traditional design process
6:52 – Masks: A new market
8:45 – Drawing solutions from personal experience and empathy
11:09 – In pursuit of a good enough fit
12:42 – Utilizing AR to achieve the perfect fit and reduce waste
14:14 – A new form of pollution
14:35 – Reducing the margin for error by getting stakeholders involved
16:54 – The role of the designer in changing times