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Seamless Transitions: Managing Moves in Senior Living

In this episode of 'Aspire for More with Erin,' host Erin discusses feedback from listeners and dives into the sensitive topic of transitioning residents from assisted living to memory care. Erin emphasizes the importance of managing expectations, proactive communication, and understanding the emotional state of residents and their families. Using her personal and professional experiences, she provides actionable strategies for senior living leaders to ensure smooth and compassionate transitions. Erin also invites listeners to share their best practices and feedback to foster a better community.

00:00 Introduction and Listener Feedback
00:42 The Importance of Transitioning in Senior Care
02:29 Personal Story: Lessons from Summer Camp
08:59 Key Areas for Smooth Transitions
10:44 Expectations Management
17:39 Proactive Communication
24:05 Emotional Intelligence in Transitions
34:54 Conclusion and Call to Action

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Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

Send me your feedback on this episode!

Connect with me on LinkedIn


Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

Send me your feedback on this episode!

Connect with me on LinkedIn


Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

Send me your feedback on this episode!

4 Key Business Drivers in Senior Living: Impact of Reducing Employee Injuries

This episode explores four critical business drivers in the senior living industry that can be significantly improved by minimizing employee injuries.

Steve Groth is the guest this week. He is an Insurance Broker from INSURICA and he has an interesting perspective on insurance, workman's comp and professional liability.

There are lots of mentoring lessons in this episode from real life experiences and data from the insurance industry.

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

Send me your feedback on this episode!

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

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In this episode of the 'Aspire for More with Erin' podcast, Erin sits down with Cheri Orcutt, founder of the Build Community and a seasoned dementia educator and leadership trainer coach. They discuss the essence of leadership in the senior living industry, emphasizing the importance of significance and empathy. Cheri shares her professional journey, stemming from her personal experiences with dementia, and her dedication to teaching others about valuing significance over success. Together, they discuss practical strategies for effective team management, the challenges of leadership promotions, and ensuring genuine care in dementia care settings. The episode underscores the need for clarity, kindness, and understanding both in personal and professional settings, with Cheri suggesting interactive empathy trainings to improve care environments. This podcast is a rich resource for leaders in senior living and healthcare professionals looking to enhance their approach to care and leadership.

00:00 Introduction and Guest Welcome
00:37 Defining Success and Significance
01:16 Career Transition to Senior Living
02:38 Passion for Dementia Care
03:47 Leadership and Team Dynamics
04:53 Personal and Professional Examples
07:35 Empathy in Dementia Care
11:49 Challenges in Senior Living
20:26 Leadership Training and Communication
25:07 The Importance of Acknowledgment and Communication
25:39 Accountability and Authentic Conversations
26:23 Breaking Down Leadership Barriers
27:13 Recognizing and Valuing Team Members
28:08 Self-Care and High Expectations in the Industry
31:12 Empathy Training and Understanding Dementia
35:50 Addressing Behavioral Communication
37:41 Leadership and Training Programs
41:28 The Power of Kindness and Leadership
45:00 Conclusion and Final Thoughts

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Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.

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Innovations in Senior Living Lead Management with Danny Linhart

In this episode of the 'Aspire for More with Erin' podcast, Erin interviews Danny Linhart, CEO of Lead Genie, a company focusing on contact center and lead management solutions in the senior living industry.

Danny shares his extensive background in senior care, including his previous roles in hospice care and experiences at 'A Place for Mom'. The conversation delves into the evolution of lead management over the past two decades, contrasting traditional methods like print directories with digital solutions and discussing how COVID-19 transformed lead sourcing.

Danny emphasizes the importance of nurturing potential leads and the role of advisory services in helping families make informed decisions about senior living options. He also explains the value of Lead Genie's call center in supporting sales directors with managing inquiries efficiently. The discussion provides insight into how technology and human empathy intertwine in the senior care industry, ensuring families make the best decisions for their loved ones.

00:00 Welcome and Introduction
00:10 Meet Danny Linhart: CEO of Lead Genie
00:24 Exploring Lead Genie
00:58 Danny's Journey in Senior Living
03:57 Founding Care Changes
05:22 The Evolution of Lead Management
06:50 Impact of COVID on Lead Generation
09:17 The Role of Advisors in Senior Living
18:10 Challenges and Solutions in Senior Living Sales
20:36 The Importance of Call Centers
27:05 Remote Sales Director Services
32:04 Database Management and Nurturing Leads
35:31 Conclusion and Final Thoughts

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Follow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.

Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.