Bed, Breakfast & Business

By: Gerry MacPherson
  • Summary

  • Welcome to the 'Beds, Breakfasts, & Business' Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes! Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let's face it - it's not always sunny-side up in our B&B journey. From managing the breakfast rush, to handling that charming but oh-so-noisy antique plumbing, or striving for that sparkling online review – we've been there, and we FEEL you! Navigate the beautiful, bustling, bed-making world of B&Bs with us. As we sift through questions, and sprinkle in some laugh-out-loud moments from every corner of this special universe. Trust us, you're in for some comforting company and surprising solutions. We also value your time, so each episode will be concise, straight to the answers without all the fluff. So, whether you're listening while flipping pancakes, or taking a well-deserved break on that oh-so-comfy porch swing, the ‘Beds, Breakfasts, & Business' Podcast! promises a weekly dose of fun, wisdom, and a whole lot of heart. Welcome aboard our global B&B journey! Brew, listen, and be bedazzled. This is the 'Beds, Breakfasts, & Business' Podcast!. And now, let's turn the page to our next chapter of delightful discoveries!
    Copyright@Keystone Hospitality Property Development | All Rights Reserved
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Episodes
  • Is Your Bed & Breakfast Meeting Today’s Guest Expectations?-058
    Nov 21 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🎧 Meeting New Guest Expectations at Your B&B

    Wondering why guest satisfaction has dropped at B&Bs? This episode covers the post-pandemic shifts in guest needs and how to stay ahead of these changing expectations. Tune in to learn what to prioritize to keep guests happy and coming back.

    🎧 Join the conversation on guest satisfaction: How have guest expectations shifted for you?


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Guest Expectations #B&B Guest Expectations #GuestSatisfaction #BedAndBreakfastTips #HospitalityManagement #GuestExperience #BnBManagement #HospitalityTrends #TravelExpectations #CustomerServiceExcellence #BnBMarketing #PostCovidTravel


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/is-your-bed-breakfast-meeting-todays-guest-expectations-058

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show more Show less
    11 mins
  • How Did Andy De Silva Pioneer Sustainable Amenities for B&Bs?-057
    Nov 14 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🎧 Going Green in Hospitality: Andy De Silva’s Impactful Innovations

    🌍 Curious how one company is making a huge impact on sustainability? Andy De Silva shares how he’s transformed hotel amenities into eco-friendly, memorable guest experiences.

    • From eco-friendly packaging to innovative refill systems, learn how Hotel Emporium is leading change!


    • How will you bring sustainability into your own guest experience? 🎙️


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Andy De Silva #Hotel Emporium #SustainableHospitality #EcoFriendlyAmenities #HotelSustainability #GreenTravel #CompostableProducts #HospitalityInnovation #RefillableBottles #EcoTravel #HotelAmenities #SustainableTravel


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/how-did-andy-de-silva-pioneer-sustainable-amenities-for-bbs-057

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show more Show less
    21 mins
  • Can Bed & Breakfast Loyalty Programs Drive Revenue?-056
    Nov 7 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    The Hidden Power of Loyalty Programs for Small B&Bs"

    Why should B&B owners care about loyalty programs? In this episode, we chat with Mark Ross-Smith, who explains the real value behind loyalty strategies for small properties. Tune in to learn how loyalty programs drive repeat business and boost your bottom line. 🎧 Mark also shares insights from the airline industry that can easily be adapted for B&Bs!

    🎙️ Call to action: Subscribe and listen to boost your guest experience today!


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #B&B Loyalty Programs #Mark Ross Smith #Loyalty Data Co. #StatusMatch.com #Bed&Breakfast Loyalty #B&BLoyaltyProgram #PersonalizedGuestExperience #GuestRetention #VIPGuestPerks #HospitalityMarketing #SmallBed & Breakfast Success #LoyaltyMatters #HospitalityInnovation #LoyaltyProgramSetup


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/can-bed-breakfast-loyalty-programs-drive-revenue-056

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show more Show less
    45 mins

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