
Better Customer Experience = More Revenue
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About this listen
I, Veena Gandhi, CEO of Digital Street Au, explore the crucial role of Customer Experience (CX) in driving brand loyalty and revenue in this episode. Joining me is Jess Cervellon, a CX and retention expert, who shares her insights on why brands should view CX not as a cost center, but as a revenue-generating function.Jess and I discuss: Common mistakes brands make in CX How CX plays a key role in scaling creator-led brands The power of community-building through strategic CX initiativesHow has CX impacted your brand’s growth? Drop your thoughts below!
#consumermarketing #agencysearch #disruptivemarketing #StrategicStorytelling#marketingagency #creativecollaboration #momentmarketing #BrandEngagement
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