Beyond The Water Cooler

By: Lisa LLoyd
  • Summary

  • Are you confident about how to create the best workplace, from the inside out, where people are put first? Does your workforce share a clear sense of purpose, are they secure about change, do they know how to reduce stress, anxiety and the risk of burnout? Are you sure that productivity in your company is not diminished by presenteeism or staff turnover? This podcast features mini-series’ that delve into these topics and more, that have never been more important. As a psychologist, I get beneath the surface to really figure out the what, the why and the how, around your team being their best. These are authentic conversations about what employee experience is really about, what it takes to succeed and most importantly, how to achieve it. The ‘Great Resignation’ has proven a real challenge to retention, with more people walking and damaging reputations. And workers being recruited are rightfully demanding that organisations put their needs first. So creating an exceptional employee experience, everyday, is a must for companies wanting success in the future of work, and beyond. I will be sharing key strategies and proven insights that I have supported companies to develop, and I will be joined by leaders and inspirational others to hear their stories, their highs and lows and what they have learned. Together we will unpack real-world challenges, current trends and the big questions about organisational culture, engagement, uncertainty, resilience and all things people. Real life, real talk about what it takes to be a great company that puts exceptional employee experience at the heart of everyday practice. My mantra is simple: Get people right to get business right. So if you want to create a workforce that is happy, experiences good mental health, is motivated and connected, and lives and breathes psychological safety and empowerment to enable performance, this podcast is for you. Joining the dots is a priority, so whether you’re in leadership, management, hr, or people development, there will be something to learn. What will be your first step to show that you’re committed to making a difference? It's Time for Change helps companies who are ready to change, who take their people's wellbeing and work-experience seriously, and who recognise the upside to a happy workforce. The big question I'm often asked is "Where do we start?" My response is simple... right at the beginning, from your people up, with my support to help you plan and implement a happy and productive future around positive mental-wellbeing and work-culture. If this resonates with you and your company, we should talk. Email: lisa@itstimeforchange.co.uk Website: www.itstimeforchange.co.uk Join the club: www.itstimeforchange.co.uk/jointheclub LinkedIn: www.linkedin.com/in/lisapsychology/
    Copyright 2023 Lisa LLoyd
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Episodes
  • Why Is Work So Unhappy? – Matt Phelan
    Mar 20 2025

    Happy International Day of Happiness! 🎉

    There’s no better way to celebrate than exploring how happiness can make or break our workplace with insights from expert, Matt Phelan, co-founder of The Happiness Index.

    In this enlightening episode of the Beyond the Water Cooler podcast, I chat with Matt about the intricate relationship between happiness and organisational growth.

    Here's what we explore:

    1. Happiness and Growth: Understand why Matt believes organisations cannot grow without happy employees, and the key to success.
    2. Addressing Common Barriers: Learn about some of the main barriers organisations face in fostering a happy workforce and get practical advice on overcoming resistance within leadership teams.
    3. The Power of Acknowledgment: Matt sheds light on the importance of personalised acknowledgment and why recognising individual employee contributions is crucial.
    4. A Global Perspective: Gain insights from contrasting cultural approaches to raising happy communities.

    Matt also shares his candid thoughts about the future of workplace culture and the pivotal role leaders play in maintaining a thriving, happy organisation.

    Whether you’re a manager, business owner, or simply interested in organisational success, this episode is brimming with valuable takeaways. Don’t miss out on this opportunity to enhance your leadership skills and ensure your workplace is a hub of happiness and productivity.

    More about Matt:

    Matt Phelan is a Co-Founder of The Happiness Index, a platform that helps organisations measure the key employee engagement AND happiness drivers to power their people strategy. In his day-to-day role, he's responsible for the strategic direction of the business.

    Matt is the founder of The Happiness and Humans Community, host of The Happiness Index Podcast and author of Freedom To Be Happy: The Business Case for Happiness & The Happiness Index: Why Today's Employee Emotions Equal Tomorrow's Business Success"

    Matt recently completed a TEDx talk where he presented 12 million data points on happiness from 1 million human beings in 100+ countries in less than 15 minutes.

    Links to contact Matt:

    LinkedIn: Matthew Phelan

    Instagram: @matthewjphelan

    X: @matthewphelan

    Websites:

    mattphelan.co.uk

    www.thehappinessindex.com

    Resources & References

    Watch this episode on YouTube

    40 Activities Ranked by Happiness: Work Ranks 39th, Just Above Being Sick...

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    46 mins
  • Women’s Equality 50 Years On: Actions for Employers – Prisca Bradley
    Mar 6 2025

    With Trump's very problematic attitude to women and DEI, is progress that's been made over the last 50 years about to do a massive U-turn?

    In case you've somehow managed to avoid his comments, here is just one example (there are sooooo many)...

    Talking about Kamala Harris during a Fox News appearance in September 2024, Trump said, "They put her in, and she somehow — a woman — somehow she's doing better than [President Joe Biden] did."

    With comments like this from an 'authority' figure, just what do employers need to do to ensure they continue to benefit from all that women bring to the world of work?

    Prisca Bradley joins me to share her perspective as an employment lawyer. She has brilliant insight that brings to life an essential discussion, turning ideology into practical action.

    From recruitment, critical thinking development and training for leaders and managers, to empowering women to speak up and encouraging men to be active allies, this is a thought-provoking discussion. It's about psychology, geo-politics, ethics, performance and so much more.

    Although we've recorded this for International Women's Day, this is a critical agenda that must be driven from the boardroom across the organisation, throughout all strategy and ops, across the employee lifecycle, 365 days a year.

    Accelerate Action for gender equality.

    How are YOU translating concepts into pragmatic practice?

    More about Prisca:

    Having been a solicitor and partner in private practice for several law firms. Prisca decided to set up her own consultancy in 2019 focussing on providing a blend of employment law advice and support and training to organisations and businesses primarily within the education, charity, technology and start-up sectors. She particularly enjoys supporting leaders and managers to develop their skills and working with organisations to create healthy working environments.

    Links to contact Prisca:

    LinkedIn: Prisca Bradley

    Website: www.bradleyemploymentconsulting.co.uk

    Resources & References

    Leadership Labs | It's Time for Change (itstimeforchange.co.uk)

    Watch this episode on YouTube

    New Research: Women More Effective Than Men In All Leadership Measures (www.forbes.com)

    Link to commentary on the rights of women survey: www.womensgrid.org.uk

    Seb Randle Podcast Episode: Men: Developing Allies

    Dr Shawn Andrews Podcast Episodes:

    7 Superpowers of Women in the Workplace (Part 1)

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    1 hr and 1 min
  • The Challenges (and joys) Leading People in Another Country – Rosie Hawes
    Feb 13 2025

    Rosie Hawes is a business risk consultant who has worked in Russia, China and South Korea. In this conversation she brings a really interesting perspective to the challenges of managing people in different cultures.

    Her experience really shines a light on the range of pressures facing different cultures, from misogyny and gossip, to the 'entitlement' of gen Z.

    We explore the whether we need to accept or challenge practices that don't align with our values, particularly when they are perceived as some to be damaging.

    Rosie helps us think about how to sustain high performance in teams that are made up of individuals from different cultures, or who may be operating overseas to us. Is it really that difficult?

    It was fascinating hearing about some of Rosie's investigations and experiences and what she learnt about the diverse world of work. Find out for yourself. Listen to the podcast or watch on YouTube and meet Rosie's cat!

    More about Rosie:

    With a 20+ year career in risk and investigations spanning Russia, China and South Korea, Rosie Hawes brings a fascinating perspective on the challenges of being a foreign manager in a new environment and how to build a team of individuals from diverse backgrounds. Having supported multinational clients looking to expand in high risk jurisdictions, she shares her experience of the pitfalls firms fall into when expanding when failing to consider local fraud and corruption schemes, cultural nuances and even different concepts of trust.

    Links to contact Rosie:

    LinkedIn: Rosie Hawes

    Resources & References

    Leadership Labs | It's Time for Change (itstimeforchange.co.uk)

    Watch this episode on YouTube

    For free resources that you can use for yourself or your team, check out: itstimeforchange.co.uk/category/resources

    To be on the receiving end of new, free, downloadable resources, join the club here: itstimeforchange.co.uk/jointheclub

    Contact details for Lisa LLoyd:

    LinkedIn: www.linkedin.com/in/lisapsychology

    Website: itstimeforchange.co.uk

    Sign up to be kept in the loop: itstimeforchange.co.uk/jointheclub

    Contact me: itstimeforchange.co.uk/contact

    Email: lisa@itstimeforchange.co.uk

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    1 hr and 1 min

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