This is a CRUNCH 'small bite' - a quick tip for our followers and fans.

This CRUNCH episode dives deep into the concept of the 'Credibility Gap', a critical topic for leaders and businesses striving to align their identity with their reputation. Hosted by Kate Webber and Heather Claycomb, the discussion begins by defining the nuanced differences between identity—how one perceives themselves—and reputation—how they are perceived by others.

This gap can lead to a lack of credibility, which poses significant risks for leadership and organizational success. The hosts share examples of leaders who overestimate their effectiveness, leading to disconnects that can undermine team morale and organizational goals.

Heather emphasizes the importance of recognising this gap and its implications, reminding listeners that authenticity and self-awareness are key to bridging it.

Takeaways:

• The credibility gap arises when there's a misalignment between self-perception and public perception.
• To minimise the credibility gap, leaders must consistently seek and embrace feedback from their teams.
• Authenticity is key; being true to oneself fosters trust and strengthens relationships with others.
• Adapting your communication style to different audiences while maintaining integrity is essential for credibility.
• Acknowledging your shortcomings and apologizing when necessary helps to rebuild trust over time.
• Regular self-assessment and reflection on how others perceive you can bridge the credibility gap.

Companies mentioned in this episode:

• HMC