• AI Truthfulness, Open Source Standards, TeamViewer & GitHub Innovations, Cisco's Partner Program
    Oct 31 2024
    A new study that reveals how large language models (LLMs) encode truthfulness internally. The research focused on specific response tokens that determine correctness across various models, indicating that LLMs have a structured way of representing truthfulness. This finding could lead to improved reliability in AI outputs, particularly in critical applications like healthcare, where inaccuracies can have serious consequences.The episode also highlights the release of the Open Source AI definition 1.0 by the Open Source Initiative, which aims to clarify what constitutes open-source AI. This new standard requires AI models to disclose detailed information about their design and training data, addressing concerns about transparency in the AI development space. Sobel emphasizes the importance of this definition for IT leaders and developers, as it provides a framework to assess models for true openness, thereby reducing reputational risks and legal liabilities associated with unverified datasets.In addition to these developments, Sobel covers the launch of AI-powered features by TeamViewer, designed to enhance remote support efficiency for IT teams. The new tools, called Session Insights, automatically summarize sessions and provide analytics, which can significantly improve decision-making and handovers. GitHub also announced updates to its coding assistant, GitHub Copilot, which will soon support new large-language models, enhancing developer choice and functionality. Meanwhile, LinkedIn introduced its AI Hiring Assistant to streamline the recruiting process, allowing recruiters to connect with potential candidates more efficiently.Finally, Sobel discusses Cisco's new 360 Partner Program, which aims to modernize infrastructure and enhance the value partners deliver to customers. The program will focus on skill development and solution-based specialization, reflecting a shift in how partners will operate in the evolving tech landscape. The episode concludes with a call for caution regarding the full automation of processes that rely on AI-generated outputs, stressing the need for review and verification policies to mitigate risks associated with AI inaccuracies. Four things to know today00:00 New Study Finds LLMs Encode Truthfulness Internally, Offering Potential to Reduce Hallucinations in AI Responses02:54 OSI’s Open Source AI Definition 1.0 Sets New Benchmark for Transparency, Targeting ‘Open in Name Only’ Models 04:35 TeamViewer, GitHub, and LinkedIn Launch AI Innovations for IT07:22 Cisco Transitions Partners to Solution-Based Specializations with New Program Supported by: https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    12 mins
  • CISA's Secure by Design, Delta vs. CrowdStrike, Apple AI Cloud, Kaseya's New Security Solutions
    Oct 30 2024
    CISA has garnered over 230 voluntary commitments from software manufacturers to adopt safer software development practices as part of the secure-by-design initiative. This initiative aims to address critical vulnerabilities, particularly those arising from memory-unsafe programming languages, which account for 60 to 70 percent of security issues. The agency has also released a document titled "Product Security Bad Practices," inviting public comments to guide vendors on best practices for enhancing software security.The episode also covers Delta Airlines' lawsuit against CrowdStrike, seeking $500 million in damages due to a software update that caused a massive outage affecting millions of customers. Delta claims that CrowdStrike's negligence in testing the update led to significant disruptions, while CrowdStrike argues that Delta's outdated IT infrastructure contributed to the slow recovery. Cybersecurity expert Dr. Elia Kolchenko suggests that proving negligence in court may be challenging for Delta, hinting that an out-of-court settlement could be more advantageous for both parties.Apple has launched its Private Cloud Compute Virtual Research Environment, allowing security researchers to verify the company's privacy and security claims regarding its AI-driven cloud intelligence system. This initiative includes the release of a security guide and source code for select components, reinforcing Apple's commitment to data privacy. The episode highlights how this move could influence vendor decisions as organizations increasingly prioritize privacy and security in their cloud strategies.Lastly, the episode discusses Kaseya's new user security solution, which is priced at $2.79 per user, following its acquisition of SaaS Alerts. This offering aims to help small businesses protect against identity threats and reflects a growing trend among managed service providers (MSPs) to focus on SaaS security. Sobel emphasizes the importance of proactive risk management and the need for MSPs to adapt to the evolving landscape, where cloud vulnerabilities have surpassed ransomware as the top security threat. The insights shared in this episode underscore the critical need for organizations to prioritize security in their software development and operational practices. Four things to know today 00:00 CISA’s Secure-by-Design Initiative Gains Momentum as Delta-CrowdStrike Lawsuit Highlights Risks of Software Update Failures04:21 Security Experts Gain New Access as Apple Releases Private Cloud Compute Environment for AI and Privacy Verification05:54 Kaseya Acquires SaaS Alerts, Launches Affordable User Security Solution for MSPs at $2.79 Per User09:23 MSPs Shift Focus as Cloud Vulnerabilities Surpass Ransomware as Top Security Threat, Channel Mastered Survey Shows Supported by: https://timezest.com/mspradio/https://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    15 mins
  • AI Governance, Right-to-Repair, Workforce Surveillance, and New Regulations
    Oct 29 2024
    A new U.S. AI security framework has been introduced, emphasizing the importance of innovation, compliance, and national defense. The episode highlights a playbook from the International Data Corporation that outlines the role of Chief Artificial Intelligence Officers (CAIOs) in guiding public sector agencies through the integration of AI and machine learning. Key findings from the report reveal that many agencies are prioritizing generative AI projects while facing challenges such as a shortage of in-house expertise.The episode also delves into the prevalence of shadow AI, with a study indicating that half of all employees use non-company-issued AI tools. Despite recognizing the risks associated with these tools, many employees are reluctant to stop using them. The discussion emphasizes the need for organizations to develop and communicate AI governance policies that allow for secure, company-approved tools while educating employees about the implications of unapproved AI use. The potential for turning shadow AI from a risk into an asset is explored, suggesting that formalizing processes can benefit both employees and organizations.In addition to AI governance, the episode covers significant developments in national security related to AI. The Biden administration has released its first national security memorandum focused on AI, aiming to maintain U.S. leadership in AI development while safeguarding human rights. The memorandum outlines provisions for enhancing national AI research resources and increasing cybersecurity collaboration with the private sector. It also introduces a framework for identifying high-risk AI use cases, similar to the European Union's AI Act, and encourages government agencies to accelerate their AI technology deployments.Lastly, the episode addresses the recent Right to Repair exemption granted by the U.S. Copyright Office, which allows for the repair of food service equipment, thereby benefiting independent repair shops and franchise owners. This decision is seen as a pivotal moment for the repair economy, potentially creating specialized roles within the food service sector. The episode concludes with a discussion on the Consumer Financial Protection Bureau's warning regarding the misuse of digital surveillance and AI tools in the workplace, emphasizing the need for compliance and transparency in the use of such technologies. Four things to know today00:00 Public and Private Sectors Grapple with AI Governance: CAIOs Lead the Way, Shadow AI Spurs New Risks04:42 New U.S. AI Security Framework Emphasizes Innovation, Compliance, and National Defense Against Global Competition06:56 Right-to-Repair Exemption for Food Service Equipment Opens Doors for Independent Repairs and Franchise Flexibility08:25 AI and Digital Surveillance in the Workplace Under Scrutiny as CFPB and States Ramp Up Compliance Expectations Supported by: https://www.huntress.com/mspradio/https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    13 mins
  • Generative AI Surge, IT Spending Trends, Governance Challenges, and Market Predictions
    Oct 28 2024
    The episode starts with the significant impact of generative AI on IT spending, which is projected to exceed $5.3 trillion this year. A notable 35% year-over-year increase in infrastructure spending is attributed to investments in AI, with server sales expected to nearly triple from 2023 to 2028. Gartner analyst John-David Lovelock emphasizes the importance of careful navigation of vendor offerings to ensure a strong return on investment as organizations transition from pilot programs to full-scale AI implementations.The episode also highlights key predictions from Gartner regarding the future of AI in organizations. By 2026, it is anticipated that 20% of companies will utilize AI to streamline their structures, potentially reducing middle management roles significantly. Furthermore, the episode discusses the expected rise of anti-digital policies in response to digital addiction, as well as the growing reliance on AI insights by global boards to inform executive decisions.In addition to AI, the episode touches on the challenges faced by CIOs in achieving expected returns on AI investments. Nearly half of CIOs report that AI has not met their ROI expectations, with some organizations miscalculating costs by up to 1,000%. The discussion includes insights from a recent Forrester survey, which reveals that early adopters of Microsoft 365 Copilot are experiencing significant benefits, including increased revenue and improved employee satisfaction. This data reinforces the idea that active measurement and management of digital initiatives are crucial for success.Finally, the episode examines the current state of major players in the tech industry, including Intel and IBM. Analysts predict that Intel may undergo significant changes due to shifts in technology and market demands, while IBM faces stagnation in its consulting business. The episode concludes with a call for IT leaders to adopt grounded assessments of AI's capabilities and costs to avoid financial setbacks, emphasizing the importance of delivering concrete, value-driven AI solutions rather than vague promises of transformation. Four things to know today00:00 Generative AI Demand Drives 35% Surge in Infrastructure Spend, Gartner Warns of Governance Needs Amid Rapid Adoption04:32 Forrester and Gartner Highlight Key to Digital Success: Active Management Drives Higher ROI in Tech Initiatives 06:54 From AI Cost Miscalculations to Intel’s Uncertain Future, Analysts Lay Out IT’s Upcoming Shakeups09:32 Ingram Micro’s IPO and IBM’s Consulting Challenges Reflect New Priorities in Enterprise IT Supported by: https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    14 mins
  • Exploring Shoppable Videos: Transforming B2B Sales and E-Commerce for Managed Services Providers with Eitan Koter
    Oct 27 2024

    In this episode of The Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Eitan Koter, CEO of Vimmi, about the evolving landscape of e-commerce and the rise of shoppable video. Koder emphasizes the necessity for managed services providers and IT services companies to adapt to the changing market by integrating e-commerce solutions that allow customers to purchase directly online. He highlights the growing trend of social commerce, driven by platforms like TikTok, which is reshaping how consumers interact with brands and make purchasing decisions.

    Koter explains that shoppable videos are designed to facilitate impulse purchases by embedding buy buttons directly within video content. This innovative approach not only enhances the shopping experience but also addresses the challenges businesses face in acquiring new customers amid rising advertising costs. By leveraging social media platforms where consumers spend significant time, brands can effectively showcase their products and drive conversions through engaging video content.

    The conversation also delves into the application of shoppable videos in the B2B sector. Koter notes that while B2B transactions often involve longer sales cycles, video can play a crucial role in guiding potential buyers through the decision-making process. He points out that many B2B purchases are now happening online, and integrating video content with interactive elements can streamline the buying experience, making it easier for decision-makers to engage with products and services.

    As the episode concludes, Koter reflects on the generational shifts in purchasing behavior, emphasizing that the current landscape is influenced more by competition and technological advancements than by age demographics. He encourages businesses to embrace authenticity and emotional connections in their marketing strategies, suggesting that a deeper understanding of customer sentiments can lead to more effective engagement. This episode offers valuable insights for businesses looking to navigate the future of e-commerce and enhance their sales strategies through innovative video content.

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    20 mins
  • Amazon's Office Mandate, AI Innovations, Email Security Surge, and Big Tech's Profit Challenges
    Oct 25 2024
    This episode delves into the ongoing remote work debate, particularly focusing on Amazon's recent mandate requiring employees to return to the office five days a week starting in 2025. This decision has sparked significant backlash, with a Newsweek study indicating that a majority of remote workers would consider resigning if forced back into the office. The dissatisfaction is echoed in a poll revealing that 91% of Amazon employees are unhappy with the policy, and many express concerns about its impact on work-life balance and flexibility.The episode also highlights the evolving landscape of managed service providers (MSPs) and help desk operations, showcasing new technological advancements. Moovilla's integration with Autotask PSA aims to enhance project management for MSPs, while PIA introduces features to streamline ticket handling. Additionally, Cohesity's new visual data exploration capability addresses the challenges of unstructured data, and Cisco unveils AI-powered innovations for its Webex Contact Center, promising to improve customer satisfaction and operational efficiency.Host Dave Sobel further discusses the surge in email security adoption, particularly the implementation of DMARC (Domain-Based Message Authentication Reporting and Conformance). Despite nearly 6.8 million domains utilizing email sender authentication, many businesses remain hesitant to enforce stricter policies. The episode raises concerns about the effectiveness of email authentication and the slow pace of adoption, particularly in industries like non-profits, where DMARC usage is notably low.Finally, the episode touches on the competitive dynamics in the AI market, particularly the strained partnership between OpenAI and Microsoft amid financial pressures. Sobel reflects on Intel's struggles to keep pace with the booming AI sector, contrasting its market value with that of NVIDIA. The discussion concludes with a sobering look at the challenges faced by law enforcement in combating cybercrime, emphasizing the growing sophistication of cyber gangs and the need for a reevaluation of security strategies in the tech industry. Four things to know today 00:00 Remote Work Debate Intensifies: Amazon Faces Pushback on Office Mandate, While Surveys Highlight Hybrid Work’s Benefits03:49 AI Transformations in Helpdesk and MSP Operations: Cisco, Fixify, and Cohesity Roll Out New Capabilities for Smarter Workflows07:12 Email Security Adoption Surges as DMARC Implementation Increases, Yet Full Enforcement Remains Distant08:56 Will AI Deliver Financial Returns? Examining Profit Challenges in Big Tech’s AI Race Supported by: https://mspradio.com/engage/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    15 mins
  • AI Project Challenges, New Tools from Stability AI & Anthropic, and Apple's Vision Pro Future Uncertain
    Oct 24 2024
    A recent survey by Appen reveals a drop in both the deployment of AI initiatives and their return on investment. The survey indicates that the mean percentage of AI projects deployed has fallen from 55.5% in 2021 to 47.4% in 2024, with significant ROI dropping from 56.7% to 47.3%. Appen attributes these declines to a lack of high-quality training data, emphasizing the importance of expertly labeled data in enhancing AI model accuracy. Additionally, a Gartner report shows that nearly half of businesses struggle to estimate the value of AI projects, complicating their adoption.The episode also delves into the challenges faced by U.S. federal agencies in adopting AI technologies. A FedScoop report reveals that many agencies cite data management issues and a lack of AI-trained employees as significant obstacles. The Department of Energy has raised concerns about security issues with cloud services, while the Nuclear Regulatory Commission has noted a workforce that is both interested in AI and fearful due to a lack of understanding. Meanwhile, a Capgemini report predicts that generative AI could transform entry-level careers by facilitating 32% of entry-level tasks, although only a small percentage of leaders currently use these tools daily.Host Dave Sobel highlights recent advancements from major players in the AI space, including Stability AI, which has unveiled its Stable Diffusion 3.5 series of image generation models designed to produce more diverse outputs. Anthropic has launched updated AI models that automate tasks for software developers, allowing for complex actions with minimal human input. Microsoft is set to introduce its CoPilot AI agents, which promise significant productivity improvements for businesses. However, experts urge caution regarding the claims of productivity gains, emphasizing the need for clear baseline data to assess the true impact of these tools.Finally, the episode touches on Apple's Vision Pro mixed reality headset, which is facing production cuts and potential discontinuation due to a lack of developer enthusiasm and app availability. With only two apps launched specifically for the device in September, down from 252 in February, Apple is shifting its focus toward a more affordable model expected to launch by late 2025. Sobel concludes that the current trajectory suggests that the Vision Pro may not be the right form factor for spatial computing, indicating a potential dead end for the technology as consumer demand and developer interest remain low.Three things to know today00:00 Declining AI Project Success Points to Need for Better Data and Workforce Training in Both Federal and Corporate Spheres05:21 Stability AI Unveils Image Models, Anthropic Enhances Developer Tools, Microsoft Launches Copilot Agents08:57 With Vision Pro's Future in Doubt, Apple Prepares for Affordable Successor by 2025 Supported by: https://www.coreview.com/msphttp://blumira.com/radio/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    13 mins
  • Cybersecurity Trends, CMMC Compliance Rush, Shadow IT Risks, and Sustainable Energy Innovations
    Oct 23 2024
    A survey by Kaseya reveals that human behavior remains the primary challenge for IT professionals, with 89% citing insufficient training and poor user habits as significant issues. Phishing continues to be the top threat, affecting 58% of businesses, while the adoption of cyber insurance has surged from 27% in 2023 to 61% in 2024, indicating a growing awareness of cyber threats. As IT budgets stabilize, organizations are prioritizing investments in cloud security and security awareness training.Host Dave Sobel also addresses the impending rush for Cybersecurity Maturity Model Certification (CMMC) compliance, with 76,000 companies needing evaluations and only 50 to 60 assessors available. This situation presents a significant opportunity for compliance preparation services, such as gap assessments and remediation plans. The episode emphasizes that while compliance does not guarantee immunity from cyber incidents, it enhances protection against them. The anticipated release of a second rule to operationalize CMMC by early 2025 suggests that organizations must remain vigilant and adaptable to evolving requirements.The discussion further explores the rising issue of shadow IT, particularly in light of the increasing use of SaaS applications, which have doubled per employee since 2019. Traditional security measures are proving inadequate as employees utilize unauthorized tools without IT oversight, leading to heightened risks of data leakage. The episode highlights the need for robust credential management and modernized security strategies to address these challenges, especially as generative AI tools change the way employees work.Finally, Sobel touches on significant trends in energy innovations among major tech companies, including Google and Amazon Web Services, as they invest in nuclear power to meet the growing energy demands of their data centers. These initiatives reflect a broader trend towards securing reliable and sustainable energy sources, particularly in the context of the increasing energy consumption driven by generative AI. The episode concludes by emphasizing the importance of monitoring how these investments will become profitable, as the tech giants navigate the balance between sustainability and financial viability.Four things to know today 00:00 From Ransomware Defense to Sustainable IT: How IT Pros Are Addressing Evolving Cybersecurity Threats in 202406:29 CMMC Compliance Rush Looms with Limited Assessors and 76,000 Companies in Need of Evaluation07:55 Gartner Warns of Rising Shadow IT as SaaS Use Per Employee Doubles Since 201909:18 Cybersecurity, Data Protection, and Energy Innovations: Cynomi, Sherweb, Pax8, Google, and AWS Lead Industry Shifts Supported by: https://www.huntress.com/mspradio/https://www.coreview.com/msp All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social
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    15 mins