I have to say it’s very inspiring being around my guest on today’s show. Prior to this episode of Off the Record I had never met Keisha Wilson ... and within minutes I felt like we were friends.

Something about her warmth and spirit that grabbed me right way. I hope you will feel it too.

Keisha is an entrepreneur, the founder and CEO of KW Advanced Consulting. But she’s also a volunteer and a mentor to many in the coding industry and beyond. And she’s made a niche for herself in telehealth, recently presenting a well-received session on the topic at the recent AAPC National Conference.

We talk about all this and more on the episode, covering:

• Keisha’s unique life journey into the U.S. and eventually healthcare and coding
• Getting pushed by life circumstances to start her own business—much earlier than planned
• Working with early telehealth adopters, the explosion of telehealth utilization during the public health emergency (PHE) of COVID-19, and future projections of the service
• Coding fundamentals and nuances of telehealth, missed opportunities, and compliance issues
• Using telehealth to augment risk adjustment, including the requirement for “face-to-face encounter” to capture HCC diagnoses—does a computer screen count?
• Keisha’s recommendations: One book and one song