If you've ever found yourself avoiding a difficult conversation because you didn't want to upset someone, or watched a team member struggle whilst knowing exactly what they needed to hear but not knowing how to say it, this episode is essential listening. We explore the concept of "ruinous empathy" from Kim Scott's Radical Candor framework and why sometimes caring too much can actually hold your people back from the growth they need.

Key points from this episode

• Understanding ruinous empathy and why well-meaning leaders fall into this trap
• The unintended consequences of avoiding challenging conversations in your team
• Four practical skills to move from ruinous empathy to radical candor
• How to demonstrate that your feedback comes from genuine care, not criticism
• Why setting high standards actually shows you care more about your people's development

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

Follow the Catalyst Careers LinkedIn page for career tips and advice

Interested in working with us?

Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

Mentioned in this episode:

Catalyst Career Club for £50k+ Leaders & Managers

Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

In this episode, we tackle the double-edged sword of AI in job searching. Whilst AI tools like ChatGPT have become incredibly popular for CV writing and interview prep, we're seeing some serious pitfalls that could actually harm your chances. We explore how the widespread use of AI is creating a sea of identical applications and share practical strategies for using AI effectively without losing your authentic voice.

Key points from this episode

• Why AI-generated CVs are making candidates blend in rather than stand out
• The critical importance of keeping your personality and authentic voice in applications
• How to use AI as a brainstorming tool rather than a replacement for your own thinking
• The major flaws in using AI to predict interview questions (and what to do instead)
• Practical dos and don'ts for incorporating AI into your job search strategy

Timestamps:

00:00 Introduction: The AI revolution in job searching

01:00 The homogenisation problem: When everyone's CV looks the same

03:00 The personality drain: Why AI can suck the soul out of applications

05:00 Red flag AI keywords that scream "computer-generated"

07:00 The trust factor: Why human-sounding CVs stand out more than ever

08:00 Crafting a compelling professional summary that sounds like you

10:00 Moving beyond responsibilities to showcase real impact

13:00 Smart ways to use AI for brainstorming and refinement

15:00 The interview prep trap: Why predicting questions backfires

17:00 The story-building approach to interview preparation

19:00 Why companies are giving questions upfront (and what this means)

21:00 Practical dos and don'ts for AI in job searching

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

Interested in working with us?

Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

Mentioned in this episode:

Catalyst Career Club for £50k+ Leaders & Managers

Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub

This week, we tackle one of the most frustrating leadership challenges: wanting to be strategic but constantly being pulled back into the operational weeds by requests from above. If you've ever felt caught between senior leaders asking for detailed information whilst simultaneously telling you to "be more strategic," this episode is essential listening. We explore why this happens and share practical strategies to break the cycle.

Key points from this episode

• Why senior leaders ask for detailed information even when they want you to be strategic
• How to communicate strategically without getting trapped in over-explaining
• Managing up techniques that build trust and reduce micro-detail requests
• The three core skills needed to handle this challenge effectively
• How to provide reassurance without showing all your workings

Timestamps:

00:00 Introduction: The strategic leadership paradox

01:00 Why requests for detail derail strategic work

03:00 Understanding the psychology behind detailed questioning

06:00 Building relationships through strategic communication

09:00 A real example of mismatched communication expectations

12:00 The trust-building conversation approach

14:00 Managing your response to detailed questions in the moment

16:00 When detail requests trigger imposter syndrome

18:00 How this cycle can create micromanagement tendencies

19:00 Using these challenges for personal development

20:00 The three essential skills for strategic leadership communication

22:00 Wrap-up and coaching support optionsRetryClaude can make mistakes. Please double-check responses. Sonnet 4

Useful Links

Join The Catalyst Career Club for 50k+ Leaders

Connect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/

Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/

Interested in working with us?

Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website

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Mentioned in this episode:

Catalyst Career Club for £50k+ Leaders & Managers

Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub