• Cavell Summit North America: The Future of UCaaS and CCaaS

  • Oct 14 2024
  • Length: 12 mins
  • Podcast

Cavell Summit North America: The Future of UCaaS and CCaaS

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  • Summary

  • Dominic Black, Growth Director and Principal Analyst at Cavell discusses:

    - The key highlights of the Cavell Summit North America

    - How the communication needs of enterprises, specifically SMEs, have evolved in recent years

    - How the trends around work-from-anywhere (WFA) influenced SMEs’ investments in new communication platforms

    - The current state of AI adoption in UCaaS and CcaaS, and some of the challenges faced by organizations deploying AI


    To learn more, visit www.cavell.com/events/ccs-us
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