In this episode of Resilience Talk, Paul Spencer and Brandon Giella dive into the complexities of intergenerational communication. They discuss the influence of technological advancements, like memes and social media, on workplace interactions and generational perspectives. Whether you’re a business owner or an employee, this episode offers valuable insights into improving communication across age groups.

Key Highlights:

• The cyclical nature of history and its influence on generational perspectives.
• The impact of technology, like memes, on communication styles.
• Understanding the frustrations of younger employees in the workplace.
• The importance of creating an open space for dialogue across generations.
• Strategies for business owners to prevent the failure mode of back-channel gossip.

Quotes:

• "The memes is a great thing, because I don’t get it." – Paul Spencer
• "It’s like a coded language that your millennial and Gen Z employees are communicating to each other." – Brandon Giella
• "If you don’t create that space to really understand what your employees might be feeling, they are going to spread their frustration like wildfire." – Brandon Giella

References:

• "The Fourth Turning" by Neil Howe
• George Friedman’s geopolitical cycles
• Ray Dalio’s writings on cyclical patterns in history