The path to knowing how to build the next generation of products goes through understanding the methodology used by the world's largest brands to capture the consumer imagination through their offering. So who better to unveil the way than Sriram Krishnan, the man behind products for Facebook, Twitter, and Snapchat 

From working on mobile ads and products for Facebook, Snapchat to running consumer products on Twitter, Sriram Krishnan opens up on his experience with technology products and why mental models are critical for people to start trusting Artificial Intelligence.

This engaging discussion also captures:

• The Facebook journey behind Mobile advertising, monetization and personalized ads
• Building sophisticated Machine Learning models for mobile
• AI-based recommendations
• Product Innovation

Speakers:

Sriram Krishnan
Product Leader, Investor, Advisor
Sriram Krishnan is an experienced product leader and investor. For 2017-2019, he lead products on Twitter's core product teams. 
He is also an active investor/advisor in several early-stage companies in the US and in India. Sriram previously ran various mobile ad products for Snap and Facebook. 

Aakrit Vaish
Co-Founder & CEO, Haptik
Aakrit Vaish is the Co-Founder & CEO of Haptik, one of the world’s largest conversational AI companies. He started the company in 2013 and lead it to a successful strategic investment with Reliance Industries in 2019 in a $100 million transaction. Aakrit invests in startups and has been a part of the Entrepreneur 35 Under 35 and Business World 40 Under 40 List

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Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. The platform has enabled over 300 virtual assistants, reaching close to 100 million devices and processing over 3 billion end customer interactions. Haptik is backed by Reliance Industries, a $100 Billion+ conglomerate, with close to 500 million customers.

As COVID-19 engulfed the world, the need for medical services and medicines went through a sea change. On one hand, the world was grappling with the immediate need for COVID-related health infrastructure. The pandemic has lent a sudden push to the e-pharmacies business in India.

To understand the sector and the impact of technology in this booming business, Bruce Schwack from Netmeds.com joined us for a free-wheeling discussion.

With the evolution of online pharmacy to an online care system, Bruce has witnessed the little pharmacy turn into a Walgreen superstore. Customers are driven to online pharmacies which have turned into a health & wellness superstore. Watch this interaction to understand what he thinks about the segment and the role that Netmeds will play in shaping this Industry.

This discussion focuses on:
The online-offline pharmacy collaboration
The disruption in the pharmaceutical supply chain due to Covid-19
Exceptional customer service via digital transformation
Voice technology and its impact in this segment

Speakers:

Bruce Schwack
Director of Communications & Chief Customer Experience Officer, Netmeds.com
Bruce has developed and managed customer service centers for multiple brands throughout the world, including more than 50 centers throughout India. He has resided in Chennai since 2008. 

Priyanka Ahuja
VP, Customer Success Jio Haptik
Priyanka comes to us from London Business School prior to which she has been part of the Indian startup ecosystem in the zero to one journey of Chai Point and Uber Eats India.
At Uber Eats, she was responsible for launching the restaurant marketplace in Bangalore. At Chai Point, she was the first female member of the core team and also the youngest Business Head. She wore multiple hats - built the B2B arm of the business ground-up while scaling it to become a key revenue driver of the business

The increasing focus of companies on cost reduction and improving efficiency accelerated the growth of AI in the fintech market. Artificial Intelligence in fintech is allowing organizations to reduce their cost, automate their procedure and decrease the possibilities of mistakes.

Dinis Guarda specializes in the crossroad between strategy, ideas, business, poetry, technology, and how 4IR, AI, Fintech, digital transformation, and blockchain are changing humanity. With his expertise and host Vikram Kamath's experience, this interaction covers a rainbow of topics right from fraud detection to touchless transactions and so much more. 

This discussion shines the spotlight on:

AI in the BFSI services sector
Investing in people to ensure execution of technology-first processes
Increasing levels of automation
Digital priorities for businesses in the financial services industry

Dinis Guarda
Author | Founder | Creator | Youtuber | Influencer

Dinis Guarda is committed to researching, creating ideas and solutions for the future of society, businesses, and organizations and how to advance with Technology IP, solutions, strategies, action education, thought leadership in #smartcities #digitaltransformation #AI #blockchain #Fintech #society5.0 #4IR #future.

As the author of books, and Top 1-10 Global Influencers/Thought Leader, he writes and reflects on the challenges of humanity and our cities and organizations.

As an influencer,  he has gained recognition by institutions such as thinkers360, Cointelegraph, crypto weekly.co/100/, Forbes, and others.

He has a combined social media presence that reaches directly 500,000+ active data - communities across Twitter, Instagram, LinkedIn, Facebook, YouTube.

Vikram Kamath
Director of Product, Jio Haptik

Vikram has 14+ years of experience and joined Jio Haptik from Amazon where he was a Product Lead responsible for launching new products in the North American market. He has led a team of 25+ members at Amazon and his latest product is on the path to making $500M in revenue in the next 2-3 years

Vikram has worn multiple hats which are important to make a product successful & looks after product strategy, operations, commerce & more at Hapti

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Haptik is an artificial intelligence company powering conversational assistants for brands to transform customer experiences. The platform has enabled over 100 virtual assistants, reaching close to 100 million devices and processing over 3 billion end customer interactions. Haptik is backed by Reliance Industries, a $100 Billion+ conglomerate, with close to 500 million customers.