• Customer-centricity ft. Anamika Adhikary & Anna Raheja

  • Mar 15 2023
  • Length: 28 mins
  • Podcast

Customer-centricity ft. Anamika Adhikary & Anna Raheja

  • Summary

  • On this episode of The Payments Ecosystem Podcast, our host Shiladitya is joined by two young, firebrand women leaders from the Cashfree team, Anamika Adhikary - Associate Director - Emerging Business & Anna Raheja - Assistant Manager - Banking Operations. 

    In today’s episode, we speak with Anamika and Anna about the importance of Customer Centricity in online payments and the fintech industry at large. By focusing on the customer experience, we can gain valuable insights into consumer behavior and use that information to improve fintech products and services. Ultimately, customer centricity is not only about providing good customer service, it's also about creating a culture that puts the customer at the center of everything a company does, from product to design to support and more.

    Tune in to know more!

    Follow Cashfree Payments across social media: 

    Instagram: https://www.instagram.com/gocashfree/

    Facebook https://www.facebook.com/gocashfree/

    LinkedIn: https://in.linkedin.com/company/cashfree

    Twitter: https://twitter.com/gocashfree

    Follow Anamika Adhikary across social media:

    LinkedIn: https://www.linkedin.com/in/anamika-adhikary

    Twitter: https://twitter.com/anamikadhikary

    Follow Anna Raheja across social media:

    LinkedIn: https://www.linkedin.com/in/anna-raheja

    Twitter: https://twitter.com/attitudal1

    Follow our host Shiladitya M across social media:

    LinkedIn: https://www.linkedin.com/in/shiladityamukhopadhyaya/

    Twitter: https://twitter.com/shiladitya

    Check out the episode on Apple Podcasts | Spotify | Google Podcasts | Jio Saavn | Gaana | Amazon Prime Music 

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    We are @IVMPodcasts on Facebook, Twitter, & Instagram.

    See omnystudio.com/listener for privacy information.

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