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Looking to crack the code on running a standout dental practice? You’re in for a treat! In this episode, I sit down with Dr. Bobby Bhandal, a brilliant dentist and practice owner from Leamington Spa. From his early days at the University of Birmingham to owning a thriving private practice, Bobby’s story is packed with insights on how content creation and community engagement can take your practice to new heights. He shares how investing in yourself and your business can boost cash flow and set you on the path to success.

We’ll dig into crafting unforgettable patient experiences using targeted marketing. Bobby reveals how understanding your ideal patient and using high-quality video content can help your dental practice build strong connections. Plus, we chat about the power of having a stellar team, offering world-class customer service, and using secret shoppers to spot service gaps. These tips will help your practice shine in a competitive market with top-notch patient experiences.

Collecting patient feedback is essential for growth. We’ll dive into effective methods, like online reviews and Net Promoter Score (NPS) surveys, to improve your dental practice. Bobby shares his strategies for gathering glowing reviews, boosting SEO, and handling negative feedback like a pro. We’ll also touch on common traps to avoid, like choosing reliable builders and using feedback platforms smartly. This episode is loaded with actionable advice to help you level up your dental practice!

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Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional.

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