Episodes

  • 113: Are You Avoiding Design Success?
    Nov 18 2024

    Are you unintentionally holding back your design business from success? In this episode, we uncover the hidden ways designers often avoid progress without realizing it. From prioritizing the wrong tasks to avoiding in-person connections, these subtle habits can prevent growth and impact your success.

    Join us as we discuss the importance of focusing on lead generation, leveraging local events, and overcoming perfectionism in portfolio presentation. Discover how small shifts in mindset and behavior can help you attract more clients, increase profitability, and create a sustainable, rewarding design business.

    IN THIS EPISODE, YOU WILL HEAR:

    • (02:05) The hidden ways designers avoid success without realizing it
    • (03:03) Why in-person connections outperform traditional advertising
    • (05:29) Prioritizing lead generation over processes and systems
    • (10:46) Overcoming perfectionism in your portfolio to showcase your work
    • (15:31) The importance of having a phone number for client inquiries
    • (18:13) Simplifying your service offerings for clarity
    • (22:44) The power of being your own billboard at local events
    • (27:40) How diverse events and networking build profitable relationships

    MENTIONED IN THIS EPISODE:

    Eventbrite: eventbrite.com


    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations, book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    32 mins
  • 112: 10 Fast Steps to MORE Design Profit & Clients
    Nov 11 2024

    Are you looking to quickly boost profitability and attract more clients to your design business? In this episode, we cover ten actionable steps to drive higher profits and secure more clients without overcomplicating your strategy. These methods are designed for busy designers who want practical and effective tools to see results fast.

    From pricing adjustments to optimizing your client intake process, each tip is crafted to address common pain points and help you stand out in a crowded market. Tune in to learn how you can create immediate impact and build a business that aligns with your values and goals.

    IN THIS EPISODE, YOU WILL HEAR:

    • (03:12) Setting profitable pricing that reflects your value
    • (08:25) Streamlining your client intake process for efficiency
    • (13:45) Using testimonials to build social proof
    • (17:20) Creating a signature service that differentiates your business
    • (21:40) Leveraging client referrals for organic growth
    • (26:15) Tracking key metrics for continuous improvement
    • (29:30) Building strong relationships for client retention
    • (34:50) Upselling services to maximize each project

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    38 mins
  • 111: 15 MORE Psychological & Emotional Triggers to Sell MORE Design
    Nov 4 2024

    Have you ever wondered why some sales strategies work effortlessly while others fall flat? The answer often lies in psychology. In this episode, I share 15 additional psychological and emotional triggers that can help you sell more design services by understanding how clients think and feel. Building on the triggers from the previous episode, these strategies are designed to empower you to make genuine connections, build trust, and lead clients to say "yes" confidently.

    In this episode, I discuss how to use triggers like exclusivity, belonging, and scarcity to elevate your design business. You’ll learn how to position your services as exclusive, create a sense of belonging for your clients, and apply principles of familiarity and specificity to boost credibility. These triggers will help you guide clients toward making decisions that feel authentic, beneficial, and rewarding.

    IN THIS EPISODE, YOU WILL HEAR:

    • (06:45) How exclusivity and belonging strengthen client connections
    • (13:56) Creating urgency and value with the desire to collect and scarcity
    • (20:33) Aligning with client values through guilt and specificity
    • (23:34) Building trust using familiarity and patterning
    • (28:56) Boosting engagement with harmonization and rewards
    • (33:20) Simplifying choices to enhance capability and reduce overwhelm
    • (36:35) Shaping client satisfaction with contentment and perception
    • (38:34) Driving commitment with self-liquidation strategies

    MENTIONED IN THIS EPISODE:

    Triggers by Joe Sugarman

    Joe Polish website

    The Genius Network website

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    44 mins
  • 110: 15 Triggers to Sell MORE Design
    Oct 28 2024

    Does the word "sell" make you cringe? If so, you're not alone. Many designers feel uncomfortable with the idea of selling, but what if you could reframe it as inviting or educating your clients into working with you? In this episode, I break down 15 powerful psychological triggers that can help you sell more design services with ease and confidence. These triggers are all about building trust, creating involvement, and showcasing your expertise, so you can stop feeling awkward about sales and start seeing results.

    In this episode, I walk you through each of these 15 triggers, explaining how to apply them to your design business. From involving clients in your process to using social proof, urgency, and storytelling, you'll learn how to tap into what makes clients say "yes" and move forward with their projects. And don’t worry! Selling doesn't have to feel pushy or salesy. By applying these proven techniques, you'll be able to guide clients to the best solutions and create win-win situations.

    IN THIS EPISODE, YOU WILL HEAR:

    • (01:14) How to reframe "selling" as inviting and educating
    • (05:40) Getting clients invested with involvement and honesty to build trust
    • (10:39) Why honesty and transparency build trust and lead to more sales
    • (13:34) Using social proof and authority to position yourself as the go-to expert
    • (15:18) Justifying client investments with logical reasons and exclusive offers
    • (21:02) How authority positions you as the go-to expert
    • (23:51) Instilling confidence with conviction and highlighting the uniqueness of your services
    • (34:03) Sparking client interest with curiosity and offering hope for a positive outcome
    • (36:15) Creating urgency and addressing fear to motivate quicker decisions

    MENTIONED IN THIS EPISODE:

    Triggers by Joe Sugarman

    Joe Polish website

    The Genius Network website

    Sally Hogshead website

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    54 mins
  • 109: The 70% Solution for Your Designer Perfectionism
    Oct 21 2024

    Is perfectionism holding you back in your design business? Many designers struggle with getting things just right, but the truth is, perfectionism can lead to procrastination, missed opportunities, and increased stress. The pursuit of perfection often becomes the enemy of progress. What if you could get more done and experience more success by aiming for 70% instead of 100% or 110%?

    In this episode, I introduce the 70% solution, a mindset shift that helps you let go of perfectionism and start making progress. You'll learn how to balance striving for excellence with getting things done, why perfectionism leads to mental chaos and overwhelm, and how applying the 70% rule can help you deliver exceptional work without the constant need for perfection. Plus, I share how iconic business leaders like Jeff Bezos use this strategy to make better decisions faster.

    IN THIS EPISODE, YOU WILL HEAR:

    • (03:18) The high cost of perfectionism in your design business
    • (08:48) The power of getting things done instead of seeking perfection
    • (13:49) Using deadlines and the "pause clause" to manage indecisive clients
    • (21:21) Why aiming for completion is more effective than perfection
    • (28:25) How practice and producing more work leads to better results
    • (30:06) The application of the 70% rule
    • (41:03) Five key benefits of applying the 70% rule in your business

    MENTIONED IN THIS EPISODE:

    The Artist’s Way by Julia Cameron

    The Gifts of Imperfection by Brené Brown

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    56 mins
  • 108: 10 Big Little Things Killing Your Design Business
    Oct 14 2024

    Is your design business struggling to attract clients or losing potential leads, and you can’t figure out why? It might be the small details you’ve overlooked that are making a big impact. From missing contact information to no portfolio, these seemingly minor issues could be turning away ideal clients and holding back your success. The good news is, these are simple fixes that can make a world of difference.

    In this episode, I uncover 10 "big little things" that are killing your design business and share actionable steps you can take to fix them. You’ll learn about everything from the importance of having your phone number and email on your website to why you need a Google listing and social media presence. Whether you're missing a portfolio or not using your face as a personal brand, each of these small tweaks can have a significant impact on your business's success. By addressing these issues, you can create a more professional online presence and make it easier for clients to find and hire you.

    IN THIS EPISODE, YOU WILL HEAR:

    • (01:48) Missing phone number costs you clients
    • (04:59) Location info is essential for your site and social media
    • (06:53) Not listing an email address is a big mistake
    • (10:50) Lacking your name or identity hurts your brand
    • (13:52) Claiming your Google My Business listing is crucial
    • (16:06) Social media is a valuable search engine for designers
    • (19:28) Inactive social media and blog content damages your credibility
    • (23:45) Using your face over a logo strengthens your brand
    • (28:13) A missing footer on your site is a critical error
    • (29:33) No portfolio on your website is a deal-breaker

    MENTIONED:

    Learn more about Google My Business (GMB)

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    41 mins
  • 107: What Are You Tolerating?
    Oct 7 2024

    Are you holding yourself back by tolerating poor performance, operational inefficiencies, or unfit clients? The reality is, what you tolerate in your life and business impacts your success and peace of mind. Tolerations not only drain your energy but also cost you in time, money, and health. If you've been putting up with less-than-ideal situations, this episode is your wake-up call to take action.

    In this episode, I explore the ways tolerations are showing up in your design business and personal life. From underperforming team members to inefficient systems, I guide you in identifying the areas where you're settling for less than you deserve. You’ll learn how to create awareness around these tolerations, whether they’re costing you time, money, or your sanity, and how to either reframe them, release them, or replace them. It’s time to stop tolerating and start thriving.

    IN THIS EPISODE, YOU WILL HEAR:

    • (03:10) Identifying poor performance from team members and contractors
    • (04:57) The cost of tolerating operational inefficiencies
    • (07:02) Why long hours and lack of work-life balance are choices
    • (09:27) The impact of tolerating unfit clients
    • (10:56) Are you tolerating weak marketing and inconsistent cash flow?
    • (17:24) How tolerating poor health habits can affect your business
    • (25:44) Why you don’t have to tolerate poor performance from suppliers
    • (40:44) Steps to release, replace, or reframe what you’re tolerating

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    42 mins
  • 106: Your Perfect Design Agreement
    Sep 30 2024

    Have you ever experienced a client misunderstanding, scope creep, or project delays that left you frustrated and underpaid? What if you had an ironclad design agreement that safeguarded your business and profits, while giving your clients clarity and confidence? Many designers are operating with incomplete contracts, and it’s costing them time, money, and peace of mind. A comprehensive design agreement can protect you from these common pitfalls and set the stage for a smooth, successful project.

    In this episode, I walk you through creating the perfect design agreement, clause by clause. You’ll learn which clauses are essential for protecting your practice, your profits, and your peace of mind. I’ll explain how to include clauses that set clear expectations around project timelines, scope of work, and fees. I also share why every agreement needs an expiration date, how to avoid scope creep, and the importance of a cancellation policy. This episode is packed with insights to help you confidently manage your design projects with professionalism and ease.

    IN THIS EPISODE, YOU WILL HEAR:

    • (02:15) How your agreement protects your profits and peace of mind
    • (06:49) The need for an expiration date in your agreement
    • (07:51) Avoiding “chase mode” with follow-up and expiration clauses
    • (08:30) Clause-by-clause breakdown of the perfect design agreement
    • (11:17) Setting timelines and managing project delays
    • (12:47) The importance of milestones
    • (15:00) How to outline service fees and avoid surprises
    • (19:58) Detailing the late payment penalties
    • (22:31) What is procurement management
    • (38:56) Protecting your design intellectual property

    MENTIONED:

    The Right Design Agreement

    When you’re ready to step into a bigger vision in your design business and create exceptional results and celebrations book-a-call to explore how coaching can take you there faster, with a solid plan, proven process, and smart strategies.

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    1 hr and 2 mins