
Digging in with Burak Sarac about all things MSP Operations
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About this listen
Burak joins me to discuss some hot topics surrounding the MSP industry.
- Should you lead with IT support or Security in your prospecting conversations
- How to arm yourself to decrease objections in the sales process
- The truth about those 300+ per-user rates
- What about site fees?
- How to handle new projects for new clients
- How to handle pricing adjustments (newly covered devices, users, and more) with your clients
- How to include support in your managed pricing if you don't currently
- How to handle billing changes
- Why have a pricing strategy?
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