• E288 | How AI Is Transforming Customer Success with Sivan More of HiBob

  • Apr 25 2025
  • Length: 45 mins
  • Podcast

E288 | How AI Is Transforming Customer Success with Sivan More of HiBob

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  • Summary

  • Today on the show we have Sivan More, the VP of Customer Success at HiBob, an HR tech company driving company culture and employee engagement.

    In this episode, Sivan shares her experience in the evolution of customer success and how it has transformed over the years.

    We then discussed the role of AI and personalization in enhancing customer journeys, and we wrapped up by diving into how to build scalable, skills-based customer success teams in the age of AI.

    Mentioned Resources

    • HiBob
    • Vitally.io


    Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.
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