• ECXO - Experience the Difference - Agneiszka Sulicka-Faverey - The importance of clear job profiles in CX

  • Oct 31 2023
  • Length: 16 mins
  • Podcast

ECXO - Experience the Difference - Agneiszka Sulicka-Faverey - The importance of clear job profiles in CX

  • Summary

  • In this episode, Agneiszka Sulicka-Faverey shares her views on the growing confusion created across customer experience through poor role profile and job title labelling. As a CX practitioner with many years of experience for organisations in Poland and beyond, Agneiszka is well placed to discuss views on this with the ‘Experience the Difference’ podcast hosted by Global CX Expert and ECXO podcast host, Christopher Brooks. Join them for a bite sized discussion covering importance of collaboration across CX to raise standards and why Agneiszka values being in the ECXO community.

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