• EPISODE 9: The Art of Having a Challenging Conversation WITHOUT Provoking a Bad Review

  • Oct 14 2024
  • Length: 35 mins
  • Podcast

EPISODE 9: The Art of Having a Challenging Conversation WITHOUT Provoking a Bad Review

  • Summary

  • Today I reveal the communication foundations I apply when telling customers things they don’t want to hear that have helped me to acquire over 100 5-star reviews and ZERO bad reviews.

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