In today’s lesson, our founder Lisa Manzo dives into the #1 missing skill in modern leadership—Emotional Intelligence (EI). If you’ve ever wondered why some leaders inspire loyalty while others struggle to build cohesive teams, this episode reveals the answer.

Emotional Intelligence isn’t about being "nice"—it’s about navigating conflict, making smarter decisions, and fostering high-performing teams. Research from Harvard Business School Online shows that 71% of employers now prioritize EI over IQ when hiring leaders. And studies confirm that employees are 400% less likely to leave when they work under an emotionally intelligent leader.

In this episode, Lisa explains:
✔ What Emotional Intelligence (EI) is and why it’s a non-negotiable leadership skill
✔ How emotions impact decision-making, conflict resolution, and team success
✔ Why traditional leadership based on authority is outdated—and what works today
✔ The science-backed link between EI, retention, and business success

This is just the beginning! In the next episode, we’ll explore self-awareness—the foundation of Emotional Intelligence—and how understanding your own triggers can transform your leadership.

🔹 Ready to develop your EI skills?
📌 Get Lisa Manzo’s Complimentary Emotional Intelligence Certification today → ThePhoenixMind.com
📌 Learn more about Lisa Manzo → LisaManzo.us

🚀 Listen now & start leading with Emotional Intelligence!

In today’s lesson, our founder Lisa Manzo explores the foundation of all emotional intelligence—self-awareness. Have you ever reacted emotionally in a tough conversation, felt defensive when receiving feedback, or struggled to stay composed under pressure? That’s your emotional patterns in action.

Without self-awareness, emotional intelligence is impossible. Leaders who understand their triggers, strengths, and blind spots are better at managing teams, navigating conflict, and building trust. Research confirms that self-aware leaders make better decisions, communicate more effectively, and create psychologically safe workplaces.

In this episode, Lisa explains:
✔ Why self-awareness is the key to emotional intelligence & leadership success
✔ How emotional triggers from past experiences influence your reactions today
✔ The four powerful self-reflection questions every leader should ask daily
✔ How to spot emotional patterns & shift from reaction to intentional response

This is just the beginning! In the next episode, Lisa will break down emotional regulation—how to stay calm and in control under pressure, even in high-stakes moments.

🔹 Ready to develop your EI skills?
📌 Get Lisa Manzo’s Complimentary Emotional Intelligence Certification today → ThePhoenixMind.com
📌 Learn more about Lisa Manzo → LisaManzo.us

🚀 Listen now & start leading with self-awareness!

In today’s lesson, our founder Lisa Manzo breaks down one of the most crucial leadership skills—emotional regulation under pressure. Whether you’re navigating difficult conversations, delivering tough feedback, or handling unexpected crises, your ability to stay calm, clear, and intentional can make or break your leadership impact.

When pressure hits, your fight-flight-freeze response kicks in, shutting down logical thinking and making reactive decisions more likely. The difference between average leaders and emotionally intelligent ones isn’t that they don’t feel stress—it’s how they manage it in the moment.

In this episode, Lisa teaches:
✔ How stress impacts your brain & triggers impulsive reactions
✔ Why leaders who stay calm under pressure build trust & credibility
✔ The power of "the pause"—a simple yet game-changing leadership tool
✔ Two proven breathing techniques (4-7-8 & Box Breathing) to regulate emotions instantly

This isn’t about suppressing emotions—it’s about using them wisely so they work for you, not against you. In the next episode, we’ll dive into building emotionally intelligent teams—because true leadership isn’t just about your EI, it’s about fostering it in your workplace culture.

🔹 Ready to take your leadership to the next level?
📌 Get Lisa Manzo’s Complimentary Emotional Intelligence Certification today → ThePhoenixMind.com
📌 Learn more about Lisa Manzo → LisaManzo.us

🚀 Listen now & start leading with emotional control!