In this episode, we tackle one of leadership's most challenging aspects: providing direction during uncertainty. Drawing from our own experiences, we explore how to maintain team confidence when you don't have all the answers yourself. Whether you're navigating a restructure or implementing a new project, discover practical strategies to lead effectively through ambiguity without sacrificing credibility.

Key points from this episode

• Why leaders struggle with admitting uncertainty and how transparency builds more trust than false confidence
• The critical difference between providing answers versus providing stability and structure
• How to maintain visibility and communication during change, even when you have no updates
• Practical language techniques to communicate clearly without overpromising
• Ways to maintain team engagement by focusing on what's within your control

00:00 Introduction and Topic Overview

01:00 Real-World Example: Leading Through a Site Closure

02:45 The Challenge of Balancing Honesty and Clarity

05:00 Effective Communication Strategies During Uncertainty

08:00 The Importance of Visibility and Regular Updates

10:14 Handling Information You Can't Share

12:00 Creating Space for Team Members to Process Change

13:20 Language Tips: Replacing Vague Phrases with Clear Statements

15:08 Maintaining Team Engagement Through Collaborative Focus

17:00 Key Takeaways for Leading Through Uncertainty

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