Ever wondered what makes a city truly tech-forward? Nick Serfass, CEO of RVA Tech, takes us on a compelling journey through Richmond's evolving technology landscape and explains why Virginia's capital is positioning itself as "Tech's Most Creative City."

Serfass reveals how Richmond's diverse ecosystem – spanning from FinTech giants like Capital One to emerging biotech startups and advanced manufacturing – creates a unique environment where innovation thrives across multiple sectors. Under his leadership, RVA Tech supports approximately 200 tech-related businesses through advocacy, community building, and talent development initiatives designed to make Richmond a premier destination for tech professionals.

The conversation explores how artificial intelligence is transforming both established enterprises and startups in distinctly different ways. For larger companies, AI provides operational efficiencies while simultaneously enabling entirely new business models and service offerings. For entrepreneurs, AI serves as a democratizing force, lowering barriers to entry and providing powerful tools to tackle complex problems in innovative ways.

What distinguishes this episode is Serfass' forward-looking perspective on AI integration. Rather than viewing artificial intelligence as a separate specialty, he envisions AI becoming fully integrated into the technology stack within a decade – a shift that will require upskilling across all professional roles, not just dedicated tech positions. His practical advice for developing AI skills through hands-on experimentation rather than formal training alone offers listeners actionable insights they can implement immediately.

Richmond's collaborative "big-small city" culture creates the perfect environment for this evolution, enabling rapid connections and knowledge sharing across organizational boundaries. Serfass' passion for building Richmond's tech presence is infectious, leaving listeners with a compelling vision of how mid-sized cities can become vibrant technology hubs through intentional community building and strategic innovation.

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