
Ep 4 | Ask Better Questions
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About this listen
In this episode of Shen & Shenanigans, we’re diving into a conversation we’ve been having behind the scenes for years: how do we communicate the depth of what we do—without falling into the trap of overused buzzwords?From “holistic” to “root cause,” we unpack the language that’s become commonplace in healthcare marketing and why we often avoid it in our own practice. This isn’t about policing terminology—it’s about encouraging both patients and providers to think more critically about what those words mean, and how they shape expectations, relationships, and care.We also explore:-- What it really means to take a holistic approach-- The importance of individualized care in a system built for one-size-fits-all-- Why asking better questions—on both sides of the treatment table—mattersWhether you’re a fellow practitioner navigating your own language choices, or someone seeking care and wanting to feel more confident in building your team—this one’s for you.→ Questions or thoughts? Drop them in the comments—we’re always up for a deeper conversation.