• Episode 191 - Overcoming Business Challenges With Justin Allen and Braxton Critcher At The ASTA Expo 2024

  • Nov 18 2024
  • Length: 1 hr and 20 mins
  • Podcast

Episode 191 - Overcoming Business Challenges With Justin Allen and Braxton Critcher At The ASTA Expo 2024

  • Summary

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    In this episode, Lucas and David are joined by Justin Allen of Hunter Engineering and Braxton Critcher of Auto Repair News Today to discuss the unique challenges auto shop owners face today. Justin shares his perspective on nurturing and coaching business efficiency rather than just selling equipment. David highlights the complacency and inefficiencies in many shops, while Lucas underscores the importance of long-term financial planning and delegation in preparation for retirement.

    00:00 Early in first relationship, married first girlfriend.

    08:45 Braxton asks questions while making videos.

    12:11 Prioritize customer needs over complete repairs.

    20:24 Experiences differ noticeably between repair shops.

    23:30 Shops incentivize profitable diagnostic work patterns.

    31:37 Navigating illness can be emotionally challenging.

    34:12 Cancer spreading in spine; patient experiencing pain.

    38:53 Lacking drive to excel and grow business.

    42:46 Inspire hope and change in unaware individuals.

    51:45 Keep old cars; avoid buying new ones.

    53:42 Shop owners' health and life expectancy questioned.

    01:03:47 High pressure prompted major business restructuring decision.

    01:07:33 Working hard on coaching, systems; feeling nervous.

    01:12:24 I've relaxed the structure, affecting business expectations.

    01:14:54 Poor Mike due to trampoline discussion.

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